We performed a comparison between BigPanda and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."A user-friendly solution."
"The program is very stable."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"One of the most valuable features of BigPanda is its user-friendly interface."
"The solution is user-friendly and has good performance and certification."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"The ease of deployment, especially on Windows platforms, is valuable."
"Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"It can send messages to our ticketing system."
"We are able to do problem determination on runaway processes."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"The usability needs to improve, because it is a pure code environment."
"We had to use a partner for the deployment."
"The solution could improve by having better integration."
"BigPanda attempts a little of everything and fails at most."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"I would like to see them improve their network monitoring."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"On-prem network monitoring is something that could be improved drastically."
"All of the areas of reporting are very bad and need to be improved."
"It lacks certain details that other products do better, like granular access and better application monitoring."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. BigPanda is rated 7.2, while SCOM is rated 7.8. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". BigPanda is most compared with ServiceNow, Moogsoft, IBM Tivoli NetCool OMNIbus, ServiceNow IT Operations Management and PagerDuty Operations Cloud, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager.
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