We performed a comparison between IBM Security QRadar and Bitdefender GravityZone EDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. It is known for its easy setup, scalability, and reasonable pricing. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. The reviews suggest that Bitdefender GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. Bitdefender GravityZone EDR offers varied ROI based on different situations.
Comparison Results: Our users prefer IBM Security QRadar over Bitdefender GravityZone EDR. The advanced security features and overall strength of QRadar make it the favored option. Users like QRadar's extensive and actionable insights, user-friendly interface, and adaptability. QRadar offers a comprehensive overview of network activity and risk management.
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The price is low and quite competitive with others."
"This is stable and scalable."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"I get alerts when scripts are detected in the environment."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The product's initial setup phase is very easy."
"If you detect a virus, you can isolate the PC from the network and prevent access to the internet, network and routers. Once fixed, you can give access back to the client. We have not had this functionality using other solutions."
"The tool's graphical user interface is common and very friendly, making it an overall user-friendly product."
"It efficiently investigates security incidents."
"The features that are most useful are the simplicity of deploying the package and the cryptosystem for managing all the situations on the computer."
"The Ultra is a valuable feature."
"The initial setup is easy."
"The most valuable features are the anti-malware and firewall policies. The runtime scans and execution have been beneficial to our business."
"The performance is great."
"It integrates very easily with other solutions. The solution is flexible. We can add anything to it, as it is a good companion to other tools."
"It showed us where weaknesses were in our environment, so we could actively target those patches first."
"The monitoring and dashboards are great."
"The most valuable features are log monitoring, easy-to-fix issues, and problem-solving."
"IBM Qradar's ability to simplify the number of events, not only on a technical level but by making that information easy to pan through the orchestration deduplication. It is very impressive given that we have hundreds of devices that send event logs through."
"It's hard for me to pinpoint any one feature that's most valuable because it is all about consuming logs and analyzing them. We started using QRadar UBA because we needed something that could analyze Linux authentication information. Other products take care of the Windows platform."
"The features that I have found most valuable in QRadar are its data enrichment, use case creations, and adding references - those kinds of features are very good. Also QRadar's event filtration and device integration are perfect."
"In terms of the most valuable features, the log collections and log processing mechanisms are good. They have good dashboards."
"The dashboard isn't easy to access and manage."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The only minor concern is occasional interference with desired programs."
"Intelligence aspects need improvement"
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"It takes about two business days for initial support, which is too slow in urgent situations."
"FortiEDR can be improved by providing more detailed reporting."
"Making the portal mobile friendly would be helpful when I am out of office."
"They were working on the encryption management for laptops, and if they complete it then it would be helpful."
"What's happening now in this field is artificial intelligence, the behavior part. That is now the trend in many products, including Bitdefender, and this is where the product needs improvement."
"The interface could be improved."
"The product fails to provide guides to its users...I want the tool to offer some guides and hands-on training that can guide users who want to learn more about the product without the vendor's help."
"There was a bit of a problem deploying."
"Occasionally websites are unnecessarily blocked due to monitoring software on those sites."
"The only problem we have, and I don't know if maybe it's the package we bought, is that it lacks the parts of data protection and application blacklisting."
"Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved."
"I would like the rule creation interface to be much more user-friendly in the next release."
"SOAR is what is expected the most from QRadar. They have something called SOAR Resilient, and it would be great if that gets induced in SIEM. IBM QRadar (as well as McAfee ESM) should have analytics platform integration. Currently, SIEMs don't have full-fledged integration with analytics where we are able to dump our data in SIEM, and the same data can be called from different analytics applications. We should be able to bring this data to a platform like Hadoop for big data and run the analytics there. Currently, people are seeing the past data and taking some actions in the present, but when it comes to analytics, there should be futuristic data where you can predict something out of your present and past data. Apart from that, I would like to see a full-fledged ITSM tool in QRadar. It sometimes has some technical issues that need to be checked. It requires a dedicated QRadar engineer to completely manage it. It has different module sets, such as event collector and event processor, and some technical glitches come in between. It takes the log but doesn't exactly process it in the way we want."
"IBM Security QRadar’s GUI could be improved."
"I need a solution which will send alerts in the event of any behavior."
"The solution lacks some maturity."
"The tech support is not that good."
"It needs more resilience and functionality."
"Do your research before implementing it, because it is tough to implement."
Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 56 reviews while IBM Security QRadar is ranked 20th in Endpoint Detection and Response (EDR) with 198 reviews. Bitdefender GravityZone EDR is rated 8.6, while IBM Security QRadar is rated 8.0. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Datto Endpoint Detection and Response (EDR), whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Elastic Security. See our Bitdefender GravityZone EDR vs. IBM Security QRadar report.
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