We performed a comparison between Blue Prism and Blue Prism Cloud based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support has been responsive when we have needed their assistance."
"My company decided to go with Blue Prism because of the security it provides."
"You can easily see where all your problems lie, in a visual way. It's always nice to have a visual representation of things... Seeing things at one glance makes a lot of difference, instead of having to read through the fine print and see where the issues are."
"The integration has improved a lot in terms of SAP, and other screens."
"Stability-wise, I haven't heard any complaints from our clients."
"The most valuable feature is the work queue. This helps the user to create a workflow, and it is a very powerful tool for generating management reports."
"It's quite easy to use and easy to understand the process studio."
"The only feature that stands out in Blue Prism, as compared to other tools, is security. This is the only reason for still having Blue Prism in our bucket. It is very secure and reliable, and it has also been in the market for a very long time. We automated a lot of federal and government automation processes very recently with this solution."
"The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation."
"The most valuable feature is the speed at which we are able to implement solutions that can interact through the user interface in the same way that a human being would."
"Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration."
"The user performance is the most valuable feature."
"It's easy to use, the interface, the the the the queries is which we use. It's user friendly."
"The tool saves us from repetitive and mundane tasks. We don’t have to write, record or copy data from Excel. The product helps us save time. We save money as well since people doing this task are on various other automation tasks. The chance for repetitive entries is also reduced because the tool helps us make one-time entries."
"If I look at the top four, I believe it is far more user-friendly than the other competition."
"The platform is user-friendly and easy to learn in a low-code environment."
"The solution can be improved by switching off data DB and including a report section."
"From a monitoring perspective, the way the screens are set up, or the reporting within Blue Prism, is not really user-friendly. You need a technical person to basically put that up. It's not necessarily easily viewable."
"Blue Prism is not very flexible when it comes to integrations."
"This solution is lacking attended automation, which is the worst thing about this solution."
"Optical character recognition has room for improvement."
"Though Blue Prism has now come up with features like decipher and computer vision, it is still not able to address most of the issues, making it an area of concern where improvements are required."
"I have found that community support is lacking for this solution compared to competitors."
"Blue Prism develops its own tools and process automation, but the documentation is unclear and incomplete."
"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on."
"Blue Prism could be more efficient in its resource use. Having one LPR agent per virtual machine wastes resources. If we could execute many applications at the same time, it would improve and optimize the resource used."
"If Blue Prism could integrate into Azure SQL because it's essentially an on-prem code, on infrastructure as a service. So, Blue Prism has moved the infrastructure into the cloud, but they haven't necessarily moved the application into cloud-native."
"It takes a while to get up and running."
"Selecting the right business processes that are stable enough to automate can be challenging."
"There's a need to deal with unstructured input with RPA."
"Having more AI functionality would be an improvement."
"I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while Blue Prism Cloud is ranked 7th in Robotic Process Automation (RPA) with 38 reviews. Blue Prism is rated 7.8, while Blue Prism Cloud is rated 8.0. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and IBM Robotic Process Automation (RPA), whereas Blue Prism Cloud is most compared with Microsoft Power Automate, UiPath, Robocorp, SAP Intelligent RPA and Redwood Software - Finance Automation Edition. See our Blue Prism vs. Blue Prism Cloud report.
See our list of best Robotic Process Automation (RPA) vendors.
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