We performed a comparison between BMC TrueSight Operations Management and Cisco Intersight based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"We can verify uptimes as another source of keeping devices in compliance."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"It is a very stable product."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."
"Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up."
"What I like most about Cisco Intersight is its manageability."
"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."
"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"Cisco Intersight has valuable features for workflow automation and inventory administration."
"Intersight can validate our environment."
"Provides an overall view using a single portal."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"Cost is an issue with BMC TrueSight Operations Management."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"More modules for less popular applications and better documentation."
"When new features are added, the service becomes full of bugs."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage."
"The solution needs some enhancement in order to build the cluster in two nodes."
"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."
"The product could be easy to use."
"The product's setup should be easier."
"It's a very complex solution."
More BMC TrueSight Operations Management Pricing and Cost Advice →
BMC TrueSight Operations Management is ranked 19th in IT Infrastructure Monitoring with 50 reviews while Cisco Intersight is ranked 25th in IT Infrastructure Monitoring with 10 reviews. BMC TrueSight Operations Management is rated 8.2, while Cisco Intersight is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Cisco Intersight writes "Helps know whether a solution is deployed correctly, but the automation capabilities are difficult to use". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Cisco Intersight is most compared with Cisco UCS Manager, HPE OneView, IBM Turbonomic, VMware Aria Automation and VMware Aria Operations. See our BMC TrueSight Operations Management vs. Cisco Intersight report.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.