We performed a comparison between Carbonite Server and OpenText Data Protector based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I find the BMR/image and the recovery pieces are valuable."
"Technical support handled all our issues quickly and effectively."
"The solution is very stable."
"Easy verification of things is the most valuable feature."
"It does not slow down your computer or use a lot of resources as it works."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"It seems reliable and easy to use."
"The efficiency and convenience are excellent."
"Backup of SAP/Oracle -- they are more robust than the competition."
"The initial setup was relatively easy."
"The command-line interface is user-friendly and well documented in the reference guide."
"What I like the most about this solution is that I can change and access the Oracle backup file."
"The solution allows us to be able to backup and exchange directly, to backup Microsoft exchange."
"Data Protector's granular recovery features make it easy for us to create and restore backups in an understandable and user-friendly manner. With granular recovery, any database or even just a database table can be restored at will."
"Data Protector is very good at automation. From the time of the backup, verification, and copy to tape, it is very good. I don't need to touch it, it will do it by itself."
"The initial setup is straightforward if you understand Data Protector."
"The stability has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The Hyper-V backup has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"In the next release I would like to see an improvement in the auto failover option."
"Micro Focus Data Protector must improve its overall evolution record. They need to focus on hardware based instant recovery, client recovery, and cloud ability. Now there is no cloud ability."
"We face challenges with its stability."
"The downside of the flexibility on offer is if you over-configure it, it may fail to function as some configurations may not match."
"In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations."
"Other tools seem to be easier to use."
"Integration with the market applications must be improved, such as MS Exchange, MS Active Directory, SAP and Oracle. Other backup tools are more efficient with the integrated backups."
"If you compare the solution with the same specific features and enhancements on another solution, Data Protector is expensive. This is especially true when compared to, for example, Veeam."
"Virtualization."
Carbonite Server is ranked 36th in Backup and Recovery with 7 reviews while OpenText Data Protector is ranked 24th in Backup and Recovery with 100 reviews. Carbonite Server is rated 8.2, while OpenText Data Protector is rated 7.6. The top reviewer of Carbonite Server writes "A simple, efficient, reliable product". On the other hand, the top reviewer of OpenText Data Protector writes "User-friendly, competitive, agent-based, and easy to manage". Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and AvePoint Cloud Backup, whereas OpenText Data Protector is most compared with Veeam Backup & Replication, Commvault Cloud, Veritas NetBackup, Symantec Data Loss Prevention and HPE StoreOnce. See our Carbonite Server vs. OpenText Data Protector report.
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