We performed a comparison between Citrix Workspace and VMware Workspace ONE based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, VMware, Citrix and others in Virtual Desktop Infrastructure (VDI)."It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."
"Troubleshooting Citrix is pretty straightforward."
"Ability to connect remotely."
"With this product, everyone can have a similar kind of desktop environment."
"Getting access to the applications for which we otherwise have to be on-site is probably the biggest advantage"
"The most valuable feature is connectivity. The remote connection is the reason we are using this solution."
"The feature that I like is that it is fast."
"The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop."
"The remote management and location capabilities are good."
"If an outside person tries to track or hack information, it is not possible without us being notified."
"The most valuable feature depends on the use case of the clients. However, one feature I like is the Kiosk Mode. In the Kiosk Mode in most cases, the clients only can make available one application developed by the solution and permit the employee or the final client to use only this one application for interaction. This provides a security control layer limiting only one application functionally."
"We find it to be reliable."
"The platform makes the mobile device management process straightforward to handle."
"The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol."
"The performance is good, and it is easy to configure."
"You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."
"There is room for slight improvement in performance optimization and interface refinement."
"When there are technical issues, sometimes we can't get on the cloud."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"The product's technical support services need improvement."
"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
"The ITSM adapters need to be enhanced."
"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."
"When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM."
"The application itself individuals are getting annoyed with it. They are looking to integrate with ABB applications regardless of whether it is Android or iOS based. We are wanting to shift from this application because of the integration issues we are facing."
"There is room for improvement in customer service and support."
"Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone."
"They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration."
"The location service could improve and more integration with other devices, such as Android enterprise and Apple devices."
"The setup was very difficult. It was not as easy as I had expected."
"I would like to see improvements made to both the support, and the pricing."
Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 25 reviews while VMware Workspace ONE is ranked 2nd in Unified Endpoint Management (UEM) with 82 reviews. Citrix Workspace is rated 8.6, while VMware Workspace ONE is rated 8.2. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". Citrix Workspace is most compared with Microsoft Remote Desktop Services, VMware Horizon View, OpenText Exceed TurboX, Nerdio and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, Jamf Pro, SOTI MobiControl and Cisco Meraki Systems Manager (MDM+EMM).
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