We performed a comparison between CrossBrowserTesting and Sauce Labs based on real PeerSpot user reviews.
Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I must acknowledge that the customer support has been A++ when I have run into problems."
"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"When I started to work on testing automation, I was very excited about how easy it is to run tests on different browsers. It was just a matter of configuration."
"The ability to replay sessions is valuable for tracking down issues."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"The most valuable feature is the ability to run concurrent automated tests up to a specified value, depending on what we are currently paying for."
"One of the most valuable features is that we do not have to have the cross-platform testing vehicles in-house. Sauce Labs gives us the ability to test across platforms and that really helps give us confidence in our products."
"APPIUM for mobile testing has improved our organization by allowing us to test our website on more devices and browsers than we currently possess."
"Running tests in parallel."
"So far, the stability has proven to be quite good."
"Maintaining many environments for test is a bear. These guys make it so easy with their CI integration that you can have tests going in after a few hours."
"It has significantly enhanced our testing accuracy by approximately 50%."
"It has a wide assortment of platforms."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"There should be more detailed training on CrossBrowserTesting."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"Elements of 'real' mobile/tablet testing could be sped up."
"The "Getting Started" documentation for Selenium testing could be improved."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"We have found that during automated testing this can be very slow. This causes inconsistencies with the tests. It's very difficult to rely on a service when you can't be sure if a test will pass or fail the next time it runs. This means building in a lot of sync time into the tests which in turn slows them down. If this speed could be improved then the service would be much better."
"If I had to speak of an area that could be improved it would probably have to be the speed of interaction with the devices. There is at times a considerable amount of lag while using some of the virtual and at times even physical device farm"
"Integration with Github, as well as several other similar tools, could be improved."
"Running tests in the SauceCloud can take longer than running in a local environment."
"With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us."
"I can't remove team members that have left the organization. I can only set them as inactive. It would be really nice to clean up my data and delete them from the team management."
"We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available."
"The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports."
Earn 20 points
CrossBrowserTesting is ranked 28th in Functional Testing Tools while Sauce Labs is ranked 11th in Functional Testing Tools with 113 reviews. CrossBrowserTesting is rated 9.0, while Sauce Labs is rated 8.8. The top reviewer of CrossBrowserTesting writes "Static screenshots are the feature most often used, because they are a simple method of detecting problems". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". CrossBrowserTesting is most compared with BrowserStack, Bitbar, Tricentis Tosca, LambdaTest and Automai AppVerify, whereas Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest and OpenText UFT One. See our CrossBrowserTesting vs. Sauce Labs report.
See our list of best Functional Testing Tools vendors.
We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.