We performed a comparison between CrowdStrike Falcon and ESET PROTECT Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Advanced hunting is good. I like that. We can drill down to lots of details."
"It's a great threat intelligence source for us, providing alerts for things it detects on the network and on the machines. We've used it often when there is a potential incident to see what was done on a computer. That works quite nicely because you can see everything that the user has done..."
"The visibility into threats is also very impressive because Microsoft helps you predict things and provides analytics to help you really improve your security. And all of this technology works across the domain, so it is pretty helpful in terms of threat analytics."
"The unified view of the threat landscape on a central dashboard is the most valuable feature."
"Among the most valuable features are the alert timeline, the alert story, which is pretty detailed. It gives us complete insight into what exactly happened on the endpoint. It doesn't just say, "Malware detected." It tells us what caused that malware to be detected and how it was detected. It gives us a complete timeline from beginning to end."
"The solution is well integrated with applications. It is easy to maintain and administer."
"It gives a lot of flexibility in terms of configuration and customization as per the business requirements."
"The most valuable features of Microsoft 365 Defender are the combination of all the capabilities and centralized management."
"As long as the machine is connected to the Internet, and CrowdStrike is running, then it will be on and we will have visibility; no VPNing in or making some type of network connection. CrowdStrike always there and running in the background; for us, that is big. We wanted something that could give us data as long as the machines connected to the Internet and be almost invisible to the employees."
"The threat intelligence is the most valuable feature."
"This solution has made the lives of the IT staff much easier, compared to the previous one."
"The detection is very reliable. Also, OverWatch is a great feature."
"The CrowdStrike Falcon dashboard is good, and we haven't had any problems with it."
"The solution can scale easily."
"The OverWatch is the most valuable feature to me. It's a 24x7 monitoring service, and when they see anything suspicious in my environment, they will investigate."
"CrowdStrike Falcon has done an excellent job at detecting breaches. It has allowed us to stay in business and keep our systems up."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"We can easily manage resources, disable or enable clients and update them."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"The solution offers a lot of configuration capabilities."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"ESET PROTECT Enterprise is reliable."
"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"The solution doesn't have high memory usage."
"There is definitely scope for improvement in the automation area. Because the solution is a SaaS platform, we don't have the overall ability to automate stuff.... There is no direct way to go ahead because it's a SaaS platform."
"The price could be better. It'll also help if they can continuously update and upgrade the solution. Every day there's a new virus uploaded into the network, and we have to keep updating it to identify all these things."
"The licensing is a nightmare and has room for improvement."
"The web filtering solution needs to be improved because currently, it is very simple."
"I personally have not seen much evidence of how Defender can enhance the story of zero trust for enterprises."
"It would be highly beneficial if CoPilot could identify anomalies within the network and notify the IT team."
"My client would like the solution to be more customizable without using code. You can only build on the default console, but we're not allowed to change it."
"It would be beneficial to have a more seamless experience with everything consolidated in one place, particularly when dealing with aspects related to the Exchange console."
"In the future release of CrowdStrike Falcon, they should add a sandbox feature."
"The portal can be clunky to navigate at times and has room for improvement."
"Technical support could be better than what is currently offered."
"In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."
"They respond quickly on the weekdays, but the weekend response times are slower."
"Falcon could be improved with more function on the mobile end of things and better optimization with mobile devices."
"It does take more time to scan than other solutions."
"CrowdStrike costs a little more than its competitors."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"I would like to see more features on the reporting side of things."
"Sometimes, the connection to the machine requires troubleshooting."
"Its automation can be improved."
"The solution can be quite technical and therefore is challenging for new users."
"The availability and sustainability could also be improved."
CrowdStrike Falcon is ranked 1st in Extended Detection and Response (XDR) with 107 reviews while ESET PROTECT Enterprise is ranked 16th in Extended Detection and Response (XDR) with 10 reviews. CrowdStrike Falcon is rated 8.8, while ESET PROTECT Enterprise is rated 9.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of ESET PROTECT Enterprise writes "Constantly improving their online resources to make it easier for new users to work with it". CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, Trend Vision One and SentinelOne Singularity Complete, whereas ESET PROTECT Enterprise is most compared with ESET Endpoint Protection Platform, Wazuh, Microsoft Defender for Endpoint, Avira Antivirus and ZoneAlarm. See our CrowdStrike Falcon vs. ESET PROTECT Enterprise report.
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