We performed a comparison between Trend Micro XDR and Microsoft 365 Defender based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro XDR is commended for its holistic approach to preventing, real-time visualization, and ability to prioritize network-based detection and response. Microsoft 365 Defender offers effortless integration with other Microsoft solutions. Users praised its flexibility and comprehensive protection against multiple threat types. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships. Microsoft 365 Defender could upgrade its machine learning and AI capabilities. Some users suggested adopting Zero Trust features.
Service and Support: Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations. Some of our reviewers were satisfied with Microsoft's support, but others complained about slow responses and lackluster problem-solving capabilities.
Ease of Deployment: The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals. Setting up Microsoft 365 Defender is potentially complex and may involve integrating with existing policies. Some users reported longer deployment times.
Pricing: Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable. Some users say that Microsoft 365 Defender is good value, but others perceive it as more expensive than similar competing products.
ROI: Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention. Microsoft 365 Defender offers savings, attack prevention, consolidation of security measures, and proactive threat detection.
Comparison Results: Our users prefer Trend Micro XDR over Microsoft 365 Defender. Trend Micro XDR offers a comprehensive view of attacks and their origins. Users also appreciate its stability, scalability, reasonable pricing, and user-friendly interface. Users say that Microsoft 365 Defender could improve its machine learning capabilities, interface, and documentation. Trend Micro XDR is also considered more reasonable and well-priced compared to Microsoft 365 Defender.
"Forensics is a valuable feature of Fortinet FortiEDR."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The most valuable feature is the analysis, because of the beta structure."
"This is stable and scalable."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The product detects and blocks threats and is more proactive than firewalls."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The visibility into threats is also very impressive because Microsoft helps you predict things and provides analytics to help you really improve your security. And all of this technology works across the domain, so it is pretty helpful in terms of threat analytics."
"Microsoft 365 Defender's most valuable feature is the ability to control the shadow IP."
"The timeline feature is excellent. I also like the phishing simulation. We have phishing campaigns to educate employees and warn them about these threats."
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"The threat intelligence is excellent."
"The most valuable feature of all is the full integration with the rest of the software in the operating system and Office 365, as well as Microsoft SCCM. It is quite easy for us to work with the whole instance of Microsoft products. This integration improves the benefits of the whole suite of products."
"The most valuable feature is the network security."
"The most valuable feature is the DLP because that's where we can have an added data protection layer and extend it not just to emails but to the documents that users are working on. We can make sure that sensitive data is tagged and flagged if unauthorized parties are using it."
"Its detection rate is valuable. It is really an easy product to install and manage. It is quite effective at what it does, and if needed, it can also be co-managed, which means 24 hours and seven days a week monitoring through a SOC."
"What I like the most about Trend Micro XDR is that the detection and response domain extends to the network. It goes beyond the endpoint and includes data about the network which lets you pinpoint patient zero as well as the root cause of the attack."
"The setup is fairly simple."
"Trend Micro XDR is a comprehensive solution that is not overly complex to use or manage."
"VisionOne offers a clear window into the security posture of our endpoints."
"It helps us with investigations."
"We had previously deployed on-premises, and all we had to do was access the designated console and click a button to migrate all on-premises agents to cloud agents."
"They were one of the companies, early on, that spent a lot of time integrating their toolsets, and I was really impressed with that... the endpoint management system could reach out to the Deep Discovery system on the network and pick up something that it perceived as a suspicious object."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The SIEM could be improved."
"Detections could be improved."
"The solution is not stable."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"FortiEDR can be improved by providing more detailed reporting."
"We find the solution to be a bit expensive."
"Intrusion detection and prevention would be great to have with 365 Defender."
"From an integration standpoint, it is always improving overall. With Security Copilot coming out, as partners, we are waiting for the GDAP support so that we can actually see Security Copilot on behalf of customers if they subscribe to it."
"There should be better information for experts on features in the solution. What I see when reading about features in Microsoft 365 Defender is that it is always general information. If Microsoft could go deeper into details for the experts about how to use the tools, usage of it would be more familiar and it would be easier to use."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"The support team is not competent or responsive."
"The advanced threat-hunting capabilities are phenomenal, and the security copilot enhances that, but some data elements could be better or have more context inside of the advanced tables themselves. The schemas feel a little limited to what they're building into the product. It's probably just a maturity thing. I imagine we'll see the features I want in the next year."
"Correctly updated records are the most significant area for improvement. There have been times when we were notified of a required fix; we would carry out the fix and confirm it but still get the same notification a week later. This seems to be a delay in records being updated and leads to false reporting, which is something that needs to be fixed."
"The user interface of Microsoft 365 Defender could improve. They could make it simpler."
"Having more variables within the playbook would be useful. It would allow us to have more refined playbooks for the business. It would allow us to take stronger action through a playbook. It will give us confidence to target a particular area of business where our risk tolerance might be higher or lower. We would like to have more granular playbooks."
"The solution lacks compatibility with other products. It needs to integrate better with other surrounding solutions."
"There isn't a lot I'd do to change it. The web interface could be improved to sort of make it a little easier to manage multiple clients out of one location. It could also be made a bit easier to sort of manage the licensing side of it."
"The centralized dashboard has room for improvement."
"Results were delayed."
"The solution could always be made to be more secure."
"Reporting could be a little bit better. They are working on it, and it is getting better."
"We've received some mild complaints that the documentation is sometimes not up to date."
Microsoft Defender XDR is ranked 7th in Endpoint Detection and Response (EDR) with 78 reviews while Trend Vision One is ranked 5th in Endpoint Detection and Response (EDR) with 43 reviews. Microsoft Defender XDR is rated 8.4, while Trend Vision One is rated 8.6. The top reviewer of Microsoft Defender XDR writes "Includes four services and four products, which can help organizations a lot". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Microsoft Defender XDR is most compared with CrowdStrike Falcon, Microsoft Defender for Cloud, Microsoft Purview Compliance Manager, Wazuh and Microsoft Entra ID, whereas Trend Vision One is most compared with CrowdStrike Falcon, Trend Micro Apex One, SentinelOne Singularity Complete, Microsoft Defender for Endpoint and Wazuh. See our Microsoft Defender XDR vs. Trend Vision One report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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