We performed a comparison between IBM Security QRadar and CrowdStrike Falcon based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. CrowdStrike Falcon is praised for its machine-learning capabilities, optimal resource utilization, and precise threat detection. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. CrowdStrike Falcon's customer service is considered prompt and helpful.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. CrowdStrike Falcon's setup is considered to be simple and efficient, with deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. Some users find CrowdStrike Falcon costly and think the price should be lowered to make it more competitive.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the need for onsite servers.
Comparison Results: Our users prefer IBM Security QRadar over CrowdStrike Falcon. The advanced security features and overall strength of QRadar make it the favored option. Users like QRadar's extensive and actionable insights, user-friendly interface, and adaptability. QRadar offers a comprehensive overview of network activity and risk management.
"Another noteworthy feature that I find appealing in Microsoft Defender is the credit-backed simulation. This feature enables organizations to train their users on effectively responding to phishing emails through a simulated training environment."
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"We also use Microsoft Sentinel, Defender for Cloud, Defender for Identity, and Microsoft Defender for Cloud Apps. They are all integrated and it was very easy to integrate them. In my experience with the integrations, it was just a click of a button and things were integrated. It's just a button."
"The threat intelligence is excellent."
"It has great stability."
"The integration between all the Defender products is the most valuable feature."
"There is also one dashboard that shows us the status of many controls at once and the details I can get... It gives a great overview of many areas, such as files, emails, chats, and links. Even with the apps, it gives you a great overview. In one place you can see where you should look into things more deeply..."
"The most valuable feature depends on the scenario. For compliance, I like Microsoft Purview Information Protection and Data Loss Prevention. Sentinel is the most helpful feature for security. 365 Defender helps us prioritize threats across an enterprise. It's a crucial feature for the managed services team."
"CrowdStrike Falcon has done an excellent job at detecting breaches. It has allowed us to stay in business and keep our systems up."
"It's given me a level of confidence that my network is secure."
"The automatic alert feature is the most important feature of the solution."
"The most valuable features of CrowdStrike Falcon include Falcon Fusion workflows and endpoint detection capabilities."
"Scalability hasn't been an issue for us."
"The threat intelligence is the most valuable feature."
"The most valuable features of CrowdStrike Falcon are the AI in detecting and real-time detections."
"We have a small IT Team, and this allows us to get sleep at night, knowing that someone else is taking care of any incidents that occur."
"One of the most valuable features is its ability to integrate with other solutions. IBM has a lot of solutions and we have managed to make it work with IBM BigFix and MaaS360, and even Microsoft."
"The solution is flexible and easy to use."
"Integrations are quite a useful and key feature of this solution. It has integration with the CVSS score, which is a central point for all the data and scores about the threats. There is an IBM Bluemix dashboard that is integrated with the CVSS score."
"The event collector, flow collector, PCAP and SOAR are valuable."
"The tool's most valuable feature is log source management. It enables us to connect to various log sources, including content, authentications, or other customized integrations. These integrations can be tailored for use with other platforms that don’t already have built-in IBM add-ons."
"It is a scalable solution."
"IBM QRadar Advisor with Watson is a stable solution."
"The features that I have found most valuable are that it is very stable, easy to get going, and easy to manage. It is also easy to review all incidents."
"At times, when we have an incident email and we click on the link for that incident, it opens a pop-up, but there is nothing. It has happened a couple of times."
"The support team is not competent or responsive."
"Stability could be improved by avoiding frequent changes to the interface."
"I'd like to see a wider solution that includes not only desktop devices but also other devices, such as servers, storage cabinets, switching equipment, et cetera."
"Generally, antivirus products provide a central control to manage every device in terms of who is installing it or who is trying to disable it, but Microsoft doesn't have such a control center for the antivirus product it provides."
"The advanced threat-hunting capabilities are phenomenal, and the security copilot enhances that, but some data elements could be better or have more context inside of the advanced tables themselves. The schemas feel a little limited to what they're building into the product. It's probably just a maturity thing. I imagine we'll see the features I want in the next year."
"There are still some components, such as vulnerability management within the vendor product, where improved integration would be beneficial."
"The licensing is a nightmare and has room for improvement."
"It is cloud-based, and this does make some weary of the data being held on the cloud. Privacy requirements must be taken into account."
"In a future release, I would like to see more integrations for data breaches and security features."
"CrowdStrike needs to quit making up stuff about its features and functionality to bash its competition."
"On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant."
"We can do a threat analysis of any machine at any time, but that threat analysis is very limited."
"Too many false positives."
"In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."
"CrowdStrike Suites and the way that it bundles things can be a bit challenging. It should be easier to integrate with the other stuff that they sell or be included with what they sell. We have one piece, then they are talking about another piece on vulnerability management all of the sudden, and we don't own that piece. We can see it in the console, but nothing shows up. It simply appears within the tool as an option, but we can't use it without purchasing it."
"The implementation and configuration are not easy."
"There should be an extension where we can get the reports. This could be an extension to the dashboard with the Guardian or another product with limited technology, for example IPS. Now, we only have IBM. Basically, it needs more and more integration models."
"There should be easier and wider integration opportunities. There should be more opportunities for integration with CTI info sharing areas. On platforms where you exchange CTI, there should be more visibility connected to what we share, what we can reach, or what options are connected to CTI info sharing. This is one area where they could add value because we cannot integrate it easily with QRadar. If a client has a legacy or already existing solutions for CTI, we cannot ask them to forget it because we cannot guarantee that QRadar is able to deliver everything connected to this area."
"The API integration for AD is a problem when it comes to vulnerability management. If you want to incorporate multiple factor authentication it becomes a problem with the AD. It doesn't integrate well. That needs to be improved."
"With IBM Security QRadar, my company faced issues with the support we received for the product."
"The pricing of the solution is a bit high. If they could lower it, that would be ideal."
"IBM QRadar has a margin for development, for out-of-the-box use cases. It can be enhanced with better support and automate the use cases for that."
"The solution can be improved by lowering the cost and bettering their technical support."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 107 reviews while IBM Security QRadar is ranked 20th in Endpoint Detection and Response (EDR) with 198 reviews. CrowdStrike Falcon is rated 8.8, while IBM Security QRadar is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, Trend Vision One and SentinelOne Singularity Complete, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security. See our CrowdStrike Falcon vs. IBM Security QRadar report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Extended Detection and Response (XDR) vendors.
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