We compared Tanium and CrowdStrike Falcon based on our user's reviews in several parameters.
Tanium and CrowdStrike Falcon offer robust endpoint security solutions with unique strengths. Tanium provides comprehensive visibility, strong security measures, and powerful analytics capabilities, while praised for its customer service but faces concerns over pricing and performance. On the other hand, CrowdStrike Falcon is commended for its threat detection, reliable protection, and seamless integration, with reasonable pricing and positive ROI, but users call for improvements in user interface, reporting, and integration options.
Features: Tanium's valuable features include comprehensive visibility into endpoints, effective security measures, efficient endpoint management, and powerful analytics. In comparison, CrowdStrike Falcon excels in robust threat detection, advanced machine learning technology, and proactive threat hunting capabilities.
Pricing and ROI: Tanium's setup cost is higher compared to other products in the market, requiring additional resources and time. Users find the licensing complex and require negotiation. On the other hand, CrowdStrike Falcon's setup cost is straightforward and hassle-free, requiring minimal effort. Users appreciate the flexible and customizable licensing options., Tanium's ROI is highlighted by improved efficiency, cost savings, and increased productivity through streamlined IT operations, enhanced security measures, and centralized management. Meanwhile, CrowdStrike Falcon delivers positive results with enhanced cybersecurity capabilities, cost savings, and increased productivity through real-time monitoring and user-friendly interface.
Room for Improvement: Tanium users have highlighted the need for better system performance, improved documentation, and more customization options. In comparison, users of CrowdStrike Falcon have suggested enhancing the user interface, reporting capabilities, integration options, and addressing detection issues and customer support efficiency.
Deployment and customer support: The user reviews show that the duration required to establish a new tech solution varies for both Tanium and CrowdStrike Falcon. Tanium users reported spending three months on deployment and an additional week on setup, while some CrowdStrike Falcon users mentioned needing a week for setup and deployment. It is important to carefully evaluate the context in which these terms are used to determine if they refer to the same period or should be evaluated separately., The customer service for Tanium product is highly praised by users, who appreciate the helpful and responsive assistance provided by the knowledgeable and professional support staff. On the other hand, users also found the customer service for CrowdStrike Falcon to be responsive, knowledgeable, and reliable.
The summary above is based on 60 interviews we conducted recently with Tanium and CrowdStrike Falcon users. To access the review's full transcripts, download our report.
"The product's initial setup phase is very easy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It is stable and scalable."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"This is stable and scalable."
"The UI is simple and self-explanatory. Everything is easy to understand."
"Since we deployed CrowdStrike, the network has become much calmer, and we now understand the sources of infections, which helps us prevent them from spreading."
"There are two things which customers really like about CrowdStrike. If they buy managed services from CrowdStrike, it offers them detection of security issues in one minute. If you buy their professional services, they offer insurance where you can claim up to $5 million if there's a breach. This is a huge upsell for customers."
"The feature that I find to be the most valuable, is being able to look at the system analysis and being able to baseline what is installed on the system."
"The CS falcon agent is a lightweight agent compared with other agents of EDR products."
"CrowdStrike enables the infrastructure managers to visualize all the events and get information about the network."
"I like the vulnerability assessment and proactive hunting features of CrowdStrike Falcon."
"Because it is security product and acts like an AIML smart product, not merely based on daily/weekly updates and signatures."
"I like the tool's incident response and security patching."
"Tanium’s linear-chain architecture is valuable."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"I would say Tanium is the best tool for vulnerability management."
"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."
"Tanium's most valuable features are patch management, inventory, and distribution software."
"The product is granular and can build complex roles compared to other EDR vendors."
"Tanium's most valuable feature is its instant discovery aspect."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"We find the solution to be a bit expensive."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The only minor concern is occasional interference with desired programs."
"The support needs improvement."
"The solution is not stable."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"They offered a white glove service that was extremely costly. When we got into it, we saw it was relatively easy. If I was being nitpicky, I'd say that I don't like being sold something that's unnecessary. That's the only downside I've seen to the solution."
"CrowdStrike needs to quit making up stuff about its features and functionality to bash its competition."
"The portal can be clunky to navigate at times and has room for improvement."
"The malware analysis could be improved, as that's what we use the solution for the most and that change would make it a better EDR tool."
"CrowdStrike Falcon could improve the logs by making them free to the API."
"CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good."
"The detection time has room for improvement."
"CrowdStrike Falcon sometimes wrongly flags things as malicious. Let's say a user is active on Chrome only. Sometimes, our cross-segmenting will fetch from the backend data and show that it is malicious because of memory or CPU utilization."
"They could improve the UI."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
"Tanium’s scalability could be improved."
"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."
"The solution can give a lot of false positives."
"We had some issues with the solution's OS upgrade."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
"The solution lacks mobility."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews while Tanium is ranked 36th in Endpoint Protection Platform (EPP) with 15 reviews. CrowdStrike Falcon is rated 8.8, while Tanium is rated 7.4. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Tanium is most compared with Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR, ServiceNow Discovery and Tenable Security Center. See our CrowdStrike Falcon vs. Tanium report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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