We performed a comparison between CrowdStrike Falcon and Trend Micro ScanMail based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The setup is pretty simple."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Ability to get forensics details and also memory exfiltration."
"CrowdStrike Falcon offers a comprehensive dashboard that is highly effective in protecting against and blocking external infiltration attempts."
"The feature that I find to be the most valuable, is being able to look at the system analysis and being able to baseline what is installed on the system."
"Everything is automatic. I install the sensor and renew the service. Periodically, I get a notice that they've shut something down."
"The initial setup was straightforward."
"The solution is silent and sits on your system as one single agent."
"The most valuable feature is that we don't need to re-image machines as much as we had to."
"One of the most valuable features of CrowdStrike Falcon is when there are upgrades there are no additional fees."
"CrowdStrike Falcon is a very light solution. It does not use too much processor or RAM."
"The analysis part is good."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"Its integration with mail platforms is valuable."
"What I like the most about Trend Micro ScanMail is its easiness."
"I like that Trend Micro ScanMail is very effective and quite strong."
"Making the portal mobile friendly would be helpful when I am out of office."
"Cannot be used on mobile devices with a secure connection."
"ZTNA can improve latency."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The support needs improvement."
"I haven't seen the use of AI in the solution."
"The SIEM could be improved."
"They need to strengthen the forensic capabilities of this product, for e-discovery."
"I would also like to see the endpoint firewall component produce some level of logging and feedback."
"I think there's an opportunity to enhance the AI or at least the traps to say, if something changes from this baseline, let us know and flag it."
"CrowdStrike Falcon by itself does not supply in-depth reporting."
"If CrowdStrike can further expand its support for XDR compatibility, that would give it an edge over all the other competing new products."
"CrowdStrike Falcon could improve the EDR functionality. Once the functionality of the solution improves, it will be even better in the market and able to compete with Carbon Black."
"I would rate it an eight out of ten. It does what it needs to do but there's always room for improvement."
"They should provide us with good visibility for everything."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The sandboxing part can be improved."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 110 reviews while Trend Micro ScanMail is ranked 29th in Anti-Malware Tools with 5 reviews. CrowdStrike Falcon is rated 8.6, while Trend Micro ScanMail is rated 6.6. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro ScanMail writes "Simple to use but lacks security in certain areas". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Trend Micro ScanMail is most compared with Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Microsoft Defender for Endpoint and Fortinet FortiMail. See our CrowdStrike Falcon vs. Trend Micro ScanMail report.
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