We performed a comparison between Microsoft Defender for Endpoint and Trend Micro ScanMail based on real PeerSpot user reviews.
Find out in this report how the two Anti-Malware Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are able to productively integrate with existing on-prem, hybrid, or cloud applications."
"It's not really visible for the user - which is a benefit."
"I like Defender's reporting and logging features. The email alerts are also helpful. It's hard sometimes to sift through the email, especially if you're an IT firm managing hundreds if not thousands of endpoints, but we find email reporting useful. For example, last Tuesday, we learned of new vulnerabilities that were discovered as a result of the previous patches. The endpoints without those patches triggered alerts in Defender."
"The folders and files protection are its most valuable features. These have been valuable because of the increase in ransomware attacks. With these two features, I can ensure that no changes have been made to our system or endpoint folders and files without the user being aware."
"We apply the DLP policies across a range of endpoints and it is very accurate when reporting vulnerabilities, including those in email attachments."
"The attack surface reduction rules are the most valuable. We're able to have unattended remediation actions when the solution works side by side with a local antivirus like Microsoft Defender or Kaspersky. The attack surface reduction rules help us to proactively block and stop threats."
"The most valuable aspect lies in its automation capabilities, particularly within security automation."
"This is a very go, proactive solution to threat protection using advanced analysis."
"What I like the most about Trend Micro ScanMail is its easiness."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The analysis part is good."
"I like that Trend Micro ScanMail is very effective and quite strong."
"Its integration with mail platforms is valuable."
"Integrating this with third-party systems has some complexity involved."
"It needs to improve the cybersecurity for lateral movements. For example, when a hacker tries to enter a machine, they try to get the password by doing a lateral movement."
"A challenge is that it is not a multi-tenant solution. Microsoft's tenant is a licensed tenant. I'm an MSSP. So, I have multiple customers. In Microsoft's world, that means that I can't just buy an E5 license and give that out to all my customers. That won't work because all of the customer data resides within a single tenant in Microsoft's world. Other products—such as SentinelOne, Palo Alto Cortex, CrowdStrike, et cetera—are multi-tenant. So, I can have it at the top of the pyramid for my analyst to look into it and see all the customers, but each customer's data is separate. If the customer wants to look at what we see, they would only see their data, whereas in the Microsoft world, if I've got multiple customers connected to the same Microsoft tenant, they would see everybody else's data, which is a privacy problem in Europe. It is not possible to share the data, and it is a breach of privacy."
"From an audit point of view, our auditors would like to have more reports on how things are used, if things go wrong, and how they went wrong. For example, if something got a warning, "Why?" So, we would like more versatility for tracing and reporting. That would improve the product, as long as the user interface doesn't get bogged down."
"Monitoring can always be better, onboarding can be a little bit faster, log collection could be easier, they could streamline the dashboard. They could maybe split it up into different workspaces and have the ability to segment groups a little bit more."
"Alerts need to be sent immediately because as it is now, you see some of them without delay and others arrive perhaps 30 minutes later, and it leaves important gaps in terms of information gathering."
"There are some areas in the proactive threats that are just overwhelming the SOC, so we've had to turn those off until we can figure out how to filter out the false positives."
"Microsoft Defender for Endpoint could improve by providing more user-friendly dashboards. They may be complicated for some."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The sandboxing part can be improved."
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Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while Trend Micro ScanMail is ranked 28th in Anti-Malware Tools with 5 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro ScanMail is rated 6.6. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro ScanMail writes "Simple to use but lacks security in certain areas". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and Cortex XDR by Palo Alto Networks, whereas Trend Micro ScanMail is most compared with Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Fortinet FortiMail, CrowdStrike Falcon and Cisco Secure Email. See our Microsoft Defender for Endpoint vs. Trend Micro ScanMail report.
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