We performed a comparison between Datadog and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The solution has helped our organization with custom events to track specific cases."
"The CCM, Workflows, Logs, APM, and RUM are all useful aspects of the solution."
"Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate."
"I don't have to worry about upgrades with the AWS version."
"The most valuable features are logging, the extensive set of integrations, and easy jumpstart."
"Since we integrated Datadog, we have had increased confidence in the quality of our service, and we had an easier time increasing our delivery velocity."
"Dashboards and their versatility are among the most valuable features."
"The application performance monitoring is pretty good."
"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."
"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."
"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."
"Network faults are easily and quickly identified through dashboards and drill down."
"It has versatility to correlate different traffic types and performance management statistics."
"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"It can be overwhelming for new people as it has a lot of features."
"I've only been using Datadog for a few months, and at first, it was frankly overwhelming in terms of both the UI and the available capabilities."
"While I like the ease of use, when compared with Tenable Nessus they could still improve their usability."
"It is very difficult to make the solutions fit perfectly for large organizations, especially in terms of high cardinality objects and multi-tenancy, where the data needs to be rolled up to a summarized level while maintaining its individual data granularity and identifiers."
"The ease of implementation needs improvement."
"The FinOps needs improvement."
"The sheer amount of products that are included can be overwhelming."
"Additional metrics should be included."
"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."
"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."
"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."
"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."
"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."
"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."
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Datadog is ranked 2nd in Network Monitoring Software with 137 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. Datadog is rated 8.6, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and Kentik. See our Datadog vs. NETSCOUT nGeniusONE report.
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