We compared Dell Avamar and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"Avamar has long been the best in its class, but that's changing as new solutions emerge. However, Dell has traditionally been a leader in deduplication and compression. Avamar enabled us to shift data from on-premise local appliances to data centers and multi-tenant infrastructure. That's a powerful feature. because customers can back up to the cloud without upgrading o high-capacity links or congesting their backups."
"I think the brand is very good. Support is also very nice for end users and integration with EMC products for businesses."
"The solution integrates well with Unix, Windows, Hyper-V and VM."
"Duplication and the speed of backup are great."
"The initial setup is easy."
"We have seen huge data reduction and data deduplication and compression, which is very cost-effective and cost-reducing for the company."
"The installation of the solution is easy."
"It was very simple to deploy the solution to the client that you wanted to backup."
"Rubrik is an easy and automatic solution that needs no manual intervention."
"Rubrik is very simple to implement and setup. "
"Rubrik has improved our organization by minimizing downtime."
"They have a great PowerShell module and easy mediums to speak to the people who create and enhance them."
"Disk mount that lets a restore happen immediately, no need to re-hydrate."
"The live mounting and compatibility of different operating systems is great."
"It has a good interface which is simple to navigate and utilize."
"Rubrik has led to improvement by reducing the amount of failed backups, leading to a reduced workload in IT operations."
"It would be better if we could integrate easily with other platforms."
"Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."
"It would be helpful if there was cloud support."
"The solution used to freeze sometimes while taking a snapshot backup."
"When we used the solution, it was still new, and so the customer service/technical support was not the best."
"It's very slow to backup and store information. It has two consoles and an application which are more difficult to use than a solution like Veeam."
"More integration would be helpful, as well as the addition of more applications."
"Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better."
"We would like to be able to do granular restores directly from Exchange. Also, more granular management of VM backups would help."
"Could be improved from an analytics point of view."
"Rubrik can only leverage cloud storage for archiving and has no cloud failover."
"The deployment and configuration of the backup service is something that could be streamlined a little bit, particularly when you're trying to do a SQL workload. You have to install a backup service on the server. You only have to do it once and then you're done, but you have to do that on every server that you want to protect."
"I would love to be able to just get from the dashboard to a file that I need, or a system that I need."
"With Windows, it is difficult to configure Oracle Database."
"The solution's reporting feature could be better."
"We have some challenges with the solution's reporting because historical reports have some limitations."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while Rubrik is ranked 4th in Backup and Recovery with 84 reviews. Dell Avamar is rated 7.6, while Rubrik is rated 9.2. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Commvault Cloud, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and Veeam Backup for Microsoft 365. See our Dell Avamar vs. Rubrik report.
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