We performed a comparison between DX SaaS and DX Unified Infrastructure Management based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in Digital Experience Monitoring (DEM)."It supports numerous platforms."
"DX allows you to customize and gives you a high degree of control."
"Actionable insight is the most valuable feature."
"It is reliable when it comes to monitoring."
"Great out-of-the-box capability."
"Monitors the infrastructure asset and also monitors as an IT service."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"MultiWAN and Balance service"
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"Old user interface and dashboards could be improved."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"It needs a little bit more functionality in the Admin Console."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"Stability."
"Reporting capability can be improved especially when it comes to availability."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
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DX SaaS is ranked 10th in Digital Experience Monitoring (DEM) with 3 reviews while DX Unified Infrastructure Management is ranked 30th in IT Infrastructure Monitoring with 120 reviews. DX SaaS is rated 6.6, while DX Unified Infrastructure Management is rated 8.2. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". DX SaaS is most compared with Nagios XI, Zabbix and Dynatrace, whereas DX Unified Infrastructure Management is most compared with ManageEngine OpManager, SCOM, DX Spectrum, SolarWinds Server and Application Monitor and Zabbix.
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