We performed a comparison between Fidelis Elevate and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product's initial setup phase is very easy."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"The most valuable features are the threat-hunting and the batch console."
"Carbon Black insures the probability that any ransomware will be stopped before spreading."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"The solution does very well as a baseline EDR and provides good process-level management."
"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."
"Detections could be improved."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"FortiEDR can be improved by providing more detailed reporting."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The only minor concern is occasional interference with desired programs."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"I haven't seen the use of AI in the solution."
"The reports in the endpoint area of Elevate can be improved."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"The solution can only handle about 500 bans or blocks."
"One area for improvement is the maturity of its vulnerability features."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"The dashboard should be more user-friendly."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
Fidelis Elevate is ranked 41st in Endpoint Detection and Response (EDR) with 7 reviews while VMware Carbon Black Cloud is ranked 28th in Endpoint Detection and Response (EDR) with 18 reviews. Fidelis Elevate is rated 8.4, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". Fidelis Elevate is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Trellix Endpoint Security (ENS) and Symantec Endpoint Detection and Response, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Palo Alto Networks Cortex XSOAR, Splunk SOAR and Rapid7 InsightIDR. See our Fidelis Elevate vs. VMware Carbon Black Cloud report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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