We performed a comparison between FortiMonitor and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."
"FortiMonitor's dashboard is very informative and user-friendly."
"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."
"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."
"It provides the best firewall features."
"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."
"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."
"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"The most valuable features are the dashboards and tracing."
"The monitoring so far has been good and we are happy with it."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"We like the performance of the product."
"The versatility of the solution is its most valuable feature."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."
"FortiMonitor needs to improve its alert system."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
"The price could improve."
"New Relic needs to improve is the user data schema."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"We have had issues with our agents going offline."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The connectivity between legacy and newer cloud applications is not great."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
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FortiMonitor is ranked 37th in Network Monitoring Software with 10 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. FortiMonitor is rated 7.8, while New Relic is rated 8.6. The top reviewer of FortiMonitor writes "Helps organizations modernize their performance-monitoring tools, but the solution needs to improve its dashboard". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". FortiMonitor is most compared with SolarWinds Network Device Monitor, PRTG Network Monitor, SolarWinds NPM, Auvik Network Management (ANM) and Zabbix, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our FortiMonitor vs. New Relic report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.