We compared Fortinet FortiGate and Sangfor NGAF based on our user's reviews in several parameters.
Fortinet FortiGate and Sangfor NGAF both offer strong security measures and reliable performance, with Fortinet FortiGate excelling in customer service and support, while Sangfor NGAF boasts affordability and efficiency in threat detection. Fortinet FortiGate users appreciate its comprehensive reporting functionalities and cost savings, while Sangfor NGAF users value its ease of integration and network protection. Areas of improvement include the complexity of Fortinet FortiGate's user interface and Sangfor NGAF's need for better documentation and technical support.
Features: Fortinet FortiGate stands out for its strong security measures, effective firewall capabilities, intuitive interface, reliable performance, and comprehensive reporting functionalities. In comparison, Sangfor NGAF offers advanced security measures, ease of integration, robust network protection, efficient threat detection, and a user-friendly interface.
Pricing and ROI: The setup costs differ between Fortinet FortiGate and Sangfor NGAF. Users find the setup cost for Fortinet FortiGate to be minimal and straightforward, allowing for easy deployment. Sangfor NGAF also has a reasonable setup cost with a straightforward licensing process., Comparing ROI, Fortinet FortiGate is praised for effectiveness, robust features, ease of use, and cost savings. Sangfor NGAF improves security, efficiency, and reduces costs with user-friendly interface and comprehensive features.
Room for Improvement: Fortinet FortiGate has room for improvement in its complex user interface, challenging setup process, performance issues, and occasional downtime. Sangfor NGAF would benefit from enhancements in user interface, documentation, technical support, advanced features, and customization options.
Deployment and customer support: Based on the user reviews, both Fortinet FortiGate and Sangfor NGAF have similar durations for deployment and setup phases. The reviews suggest that these timeframes should be considered together unless they refer to the same period., Fortinet FortiGate exhibits strong customer service and support, with prompt and effective assistance. Technical issues are efficiently resolved, highlighting the reliability of their customer service. Sangfor NGAF also offers prompt and helpful support, with knowledgeable and professional staff addressing queries and issues efficiently. Both products provide satisfactory customer service.
The summary above is based on 132 interviews we conducted recently with Fortinet FortiGate and Sangfor NGAF users. To access the review's full transcripts, download our report.
"The application control features, such as Facebook blocking and Spotify blocking, are the most valuable."
"Valuable features include the Web Application Firewall, and it even has DLP (data leak prevention)."
"It's very easy to configure."
"UTM/NGFW features and FortiCloud for logs and backups are awesome."
"Fortinet FortiGate's ease of management is the most valuable feature."
"You can create multiple Virtual Domains (VDOMs), which are treated as separate firewall instances."
"The most valuable feature of this solution is the analytics."
"Their proxy-based inspection is responsive and secure."
"The absolute best part of Sangfor NGAF is their support. It's a 24/7 support channel, and the last time I requested their assistance I got a reply within three minutes. They helped solve the problem immediately."
"It is a stable solution."
"The most valuable feature of Sangfor NGAF is its integration."
"While the features are not dissimilar to other brands, configuration is much more simple, which works out great for Indonesian people."
"The built-in features function as intended, providing exceptional value."
"Sangfor NGAF's standout feature is its powerful application control, enabling precise restrictions on mobile user access to approved applications."
"In terms of the most valuable features, the IPS report is quick and updated. Performance is also valuable."
"In our hospital, Sangfor NGAF works well for us in terms of ensuring confidentiality and availability, which are crucial in the healthcare industry."
"There are some cloud-based features that could be much more flexible than they currently are."
"The cloud features and integration could be improved."
"The pricing could be a bit better, especially when you consider how they have the most basic offering priced."
"The integration with third-party tools may be something that they should work on."
"Some of the features in the graphical user interface do not work, which requires that we used the command-line-interface."
"The Web-filter in this solution is not very good."
"It should come integrated or have its own type of network monitor tool in a module. There should just be one package, and you are good to go."
"We had a minor problem where there was a major system upgrade on the hardware platfrom and the Mac client was not available as soon as it might have been. The PC client was available immediately, but we had to wait a month or so, before there was a mac client. I was slightly irritated that it was not ready on time, but it was eventually resolved."
"The support for YouTube or the Internet is not enough."
"Our experience with its customer support was quite challenging."
"Sangfor need greater exposer in the market because the market is mainly saturated by Fortinet. The user experience of Fortinet is quite different compared to NGAF. If we want to switch our users from Fortinet to NGAF, we have to convince them that the user experience will be much easier once once they start to use it."
"There is room for improvement in dependency on certain infrastructure, like the DNS dependency on the current DNS server that the company has. It should be standalone. It should not depend on any other DNS server."
"I would be happy if Sangfor developed a firewall designed specifically for home use, as well as for small businesses such as clinics and so on. A household version of the Sangfor firewall for your personal computer or laptop would be ideal, in my opinion."
"The product must provide more IPS features."
"An area of improvement for Sangfor NGAF could be in the field of reporting and logging."
"They need to increase the number of ports in the firewall."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sangfor NGAF is ranked 20th in Firewalls with 31 reviews. Fortinet FortiGate is rated 8.4, while Sangfor NGAF is rated 8.0. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sangfor NGAF writes "Affordable, easy to configure firewall with fast, responsive support". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and Fortinet FortiGate-VM, whereas Sangfor NGAF is most compared with Sophos XG, Palo Alto Networks NG Firewalls, Netgate pfSense, Check Point NGFW and Fortinet FortiOS. See our Fortinet FortiGate vs. Sangfor NGAF report.
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