Fortinet FortiMail vs IceWarp comparison

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Microsoft Logo
12,736 views|10,031 comparisons
97% willing to recommend
Fortinet Logo
6,551 views|4,300 comparisons
93% willing to recommend
IceWarp Logo
2,997 views|1,740 comparisons
88% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Fortinet FortiMail and IceWarp based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security.
To learn more, read our detailed Email Security Report (Updated: June 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product's scalability is good.""Microsoft Defender for Office 365's most valuable feature is its performance.""Microsoft Defender for Office 365 is a stable solution.""The basic features are okay and I'm satisfied with the Defender.""The email protection is excellent, especially in terms of anti-phishing policies.""Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features.""I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface.""Defender helps us prioritize threats across our organization."

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"The most valuable feature of this solution is the spam filter.""Clean user interface and good sandbox.""FortiMail is extremely flexible and very easy to learn. Compared to other email security products that we've tried, it is mainly the ease of configuration that makes FortiMail valuable to us.""This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort.""A full-featured email gateway solution that contains security threats reliably.""The solution is very, very stable.""The product's initial setup phase was very easy.""The most valuable feature of the solution is its interface, allowing users to get around the solution easily. The integration capabilities in the solution are also very easy."

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"The solution has a very good log-in to the UI when compared to other solutions.""It has great communication capabilities for team chatting and web conferences.""An effective, functional, very good tool for controlling resources.""The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage.""Its price is the most valuable. It is definitely one of the lowest price solutions.""The groupware module is the most valuable feature.""The solution's voice services work well for our company.""IceWarp has multiple applications that are easy to use for many people."

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Cons
"The custom alerts have to improve a lot.""You should be able to deploy Defender for every subscription without the need to add servers.""In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help.""We need a separate license and we don't know how to get the license that is required.""We need to be able to whitelist data at the backend.""The product must provide better malware detection.""The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included.""The pre-sales cost calculations could be more transparent."

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"I need a stable update in the product that stays for a long time instead of having to deal with frequent updates.""Issues with the current email search functionality.""I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced.""The sandboxing features are not well done in Fortinet FortiMail, making it an area of improvement.""The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime.""FortiMail's dashboard is somewhat complex and could be made simpler.""The solution's pricing is flexible and can be adjusted for African utility companies. Microsoft often offers special pricing formulas for African governments and organizations and it is similar to Fortinet FortiMail. In my country, government institutions receive discounted pricing from Fortinet FortiMail.""It's difficult for me to talk about areas for improvement in Fortinet FortiMail because I'm the general manager of the company and I'm an engineer with knowledge about the solution, but I'm not deeply involved in its implementation. As I mentioned previously, Fortinet FortiMail is also being used within the company, and I'm happy with its functionality, but sometimes, attacks pass and avoid the Fortinet FortiMail filters, but those could be very sophisticated attacks. There could still be an improvement in the filtering feature of the solution, though the security of Fortinet FortiMail is okay for me because I believe you can't implement one hundred percent security in any solution. The initial setup for the solution also needs improvement. The setup is supposed to be simple, but then the customer starts to complain that some of the false positive emails are reaching quarantine, so my team has to configure it again. There have been instances when Fortinet FortiMail rejects valid emails because some of the service partners of the customer have not been configured accurately, so the system considered valid mails as attacks to be quarantined, so aside from improving the filters, there should also be an improvement in the categorization of emails in the server. My team has to modify the configuration so that valid emails could pass and for Fortinet FortiMail to correctly filter the SPAM traffic. A feature that could be added to Fortinet FortiMail in its next release is advanced AI, so it can analyze and decide accurately on which mail is valid and which mail is SPAM."

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"Support should be improved. Most of the time, the queries are not resolved within the SLA.""Our customers sometimes have problems receiving mail.""With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome.""The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating.""The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes.""Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way.""The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version.""It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The licensing model for this solution is better because it is based on the box and not the number of users."
  • "It is an expensive product."
  • "The annual cost is $55,000."
  • "Pricing is straight-forward and renewable without complicated pricing structures."
  • "Pricing is based on initial license purchase and use volume."
  • "In the future I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive."
  • "This is a good solution and value for the money."
  • "If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments."
  • More Fortinet FortiMail Pricing and Cost Advice →

  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."
  • More IceWarp Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:The price of Fortinet FortiMail steadily increases every year. There is a possible ten percent increase. It's concerning… more »
    Top Answer:The solution's pricing could be improved.
    Top Answer:Support should be improved. Most of the time, the queries are not resolved within the SLA.
    Comparisons
    Also Known As
    MS Defender for Office 365
    FortiMail
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    As cyber attacks become more sophisticated, it is crucial for email security solutions to offer multi-layered protection. Fortinet's proven email security platform, FortiMail, is a comprehensive multi-layered threat protection solution designed to secure users from the full spectrum of email-based threats, which includes zero-day threats, credential impersonation, spam, phishing, malware, and business email compromise (BEC) attacks.

    Fortinet FortiMail offers a variety of deployment models to best fit your organization’s email security needs. On-premises, private or public cloud, or hybrid email environments can be deployed and managed in-house by your team or managed by Fortinet’s data centers. FortiMail also employs virtual machines that provide robust scalability options and flexible deployment of email security infrastructure.

    Fortinet FortiMail Benefits

    Fortinet FortiMail provides your organization with the following benefits:

    • Eliminate message-based threats by using FortiMail’s advanced inspection capabilities before they can harm your users.
    • Flexible licensing ensures that you don’t have to create a license for each user as you scale your network upwards.

    • Achieve regulatory compliance with sophisticated messaging content archiving, quarantining, and routing tools.
    • Stop spam before it takes over your messaging system and network resources, ensuring that your messaging performance remains optimized.

    Fortinet FortiMail Benefits

    Some of Fortinet FortiMail’s top features include:

    • Spam and malware prevention: FortiMail employs advanced techniques and technologies, such as outbreak protection, impersonation detection, content disarm and reconstruction, and sandbox analysis to provide users with high-performing antispam and antimalware tools designed to prevent unwanted bulk email, ransomware, and other targeted attacks.
    • Powerful data loss prevention: Identity-based email encryption and archiving help prevent the loss of sensitive and important information and ensure that your organization adheres to compliance with corporate and industry regulations.
    • Automatic updates: Receive dynamic updates from the FortiGuard subscription services that automatically upgrade your antispam and antivirus functionality using intelligence gathered by Fortinet's dedicated global threat research team.
    • Seamless integration: Integrations with other Fortinet products and external third-party components enable companies to enhance their security by sharing indicators of compromise (IoCs) across a unified security system.
    • Easy email management: Gain full visibility over real-time email traffic with Fortinet FortiMail’s intuitive dashboards, rich reporting features, centralized quarantine tools, and end-user controls. Control email traffic with the solution’s full mail transfer agent and mail-handling capabilities. The solution’s quick-start setup wizard greatly reduces the complexity of deployment and management.

    Reviews from Real Users

    Fortinet FortiMail stands out among its competitors for a number of reasons. Two major ones are its powerful anti-virus tool and its robust spam protection capabilities.

    Flamur P., head of security management at Ipko Telecommunications, writes, "Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is spam filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."

    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Magromer Cueros y Pieles S.A.
    Marriott, Toyota, Sony, Wendy's, Canon
    Top Industries
    REVIEWERS
    Manufacturing Company17%
    Computer Software Company17%
    Comms Service Provider13%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Comms Service Provider17%
    Computer Software Company14%
    Government14%
    Manufacturing Company14%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company9%
    Comms Service Provider5%
    Government5%
    REVIEWERS
    Construction Company33%
    Program Development Consultancy11%
    Real Estate/Law Firm11%
    Media Company11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider8%
    Retailer8%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business45%
    Midsize Enterprise15%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business46%
    Midsize Enterprise31%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise55%
    Large Enterprise27%
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise17%
    Large Enterprise52%
    Buyer's Guide
    Email Security
    June 2024
    Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security. Updated: June 2024.
    772,679 professionals have used our research since 2012.

    Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Fortinet FortiMail is rated 8.6, while IceWarp is rated 8.6. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Proofpoint Email Protection and Fortinet FortiMail Cloud, whereas IceWarp is most compared with Google Workspace, Microsoft Exchange, Zoho Mail, Zimbra Collaboration and NetFortris Fonality Voice.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.