We performed a comparison between Fortinet FortiSIEM and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's easy to manage. There's a web interface and a command line, depending on what the user is comfortable with. There's a large knowledge base available, and the support is timely."
"Real-time monitoring makes life quite easy for me."
"AccelOps can handle a lot of data and it's just so important to true monitoring. Also, I can create a lot of rules to detect anything I like."
"It's a very nice solution to work with."
"We have found the most important features in Fortinet FortiSIEM to be the correlation, file utility check, latest file, and hash changes. These features are important for us."
"Fortinet FortiSIEM needs to provide better API integrations to users."
"Easy alert setup which enables different alerts in different categories."
"Both the collecting logs and duo correlation are valuable features for us."
"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name."
"It is a scalable solution."
"The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."
"We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so."
"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."
"The backup and recovery process for this solution needs improvement."
"The support of the product changed recently, and I don't think it's for the better. They should work to improve the support they offer to clients."
"It's difficult to integrate unsupported devices with FortiSIEM compared to QRadar. It's easier to integrate and develop processes in QRadar. It's harder to develop a custom process in FortiSIEM."
"Fortinet FortiSIEM could improve by having better integration and extensions. This would benefit by allowing us to give more rules."
"The UI could improve in Fortinet FortiSIEM. Humans view the UI frequently for data and if it was more visually pleasing it would be beneficial."
"The performance can be improved. Sometimes it takes a long time to fetch data."
"Our team tried configuring MS SQL database logs with Fortinet FortiSIEM, but it did not work for some time."
"Sometimes, if there are changes made by a user on a database server, it can be difficult to get that information on the fly. I would like to see a situation where once I specify a user with the database server I need, and with the changes they have performed on that, I don't need to continue my search pattern to drill down just to get the information."
"Initial setup was complex."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."
"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."
"The product is a little complicated."
"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."
"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."
Fortinet FortiSIEM is ranked 9th in Security Information and Event Management (SIEM) with 65 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. Fortinet FortiSIEM is rated 7.6, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Fortinet FortiSIEM is most compared with IBM Security QRadar, Microsoft Sentinel, Splunk Enterprise Security, Wazuh and LogRhythm SIEM, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our Fortinet FortiSIEM vs. NETSCOUT nGeniusONE report.
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