We performed a comparison between GoToAssist and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."
"The most valuable feature is performance."
"The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection."
"I like the way it can assess our system."
"The solution offers good value for money."
"The solution is stable and reliable."
"Installing Microsoft Desktop Services is straightforward."
"It's simple and easy to use."
"Good screen draw feature and ability to use two monitors."
"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"Lacks a notification feature when internet is down."
"We had some instability during the implementation process. This has since been resolved."
"The product is not very scalable."
"Microsoft should be more compatible with other operating system."
"There could be some improvement in the integration of the solution."
"We'd like them to continue to improve on security."
"The performance depends on connectivity."
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GoToAssist is ranked 25th in Remote Access while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. GoToAssist is rated 9.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of GoToAssist writes "Has the ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". GoToAssist is most compared with LogMeIn Rescue, TeamViewer, GoToMyPC, LogMeIn Pro and Splashtop Remote Support, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access.
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