We performed a comparison between IBM Resilient and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its flexibility is the most valuable."
"The solution is reliable in our usage."
"It's really simple and has a flexible interface."
"The solution is very easy to use."
"The product is very good at incident response."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"The detection response and quarantining are very good features."
"They're highly stable in comparison with other solutions I have."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"The response time of the support is an area of concern where improvements are required."
"The initial setup is complex."
"The ability to analyze incidents needs to be improved in the solution."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The tool needs to improve its documentation on license scripts."
"Additionally, it is complex to use, and the pricing should be improved."
"The solution's support could be improved."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"One area for improvement is the maturity of its vulnerability features."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"The cloud console has a lot of bugs and issues in the analysis part."
"It's not simple."
IBM Resilient is ranked 4th in Security Incident Response with 17 reviews while VMware Carbon Black Cloud is ranked 3rd in Security Incident Response with 18 reviews. IBM Resilient is rated 7.6, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, IBM Security QRadar and Fortinet FortiSOAR, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Palo Alto Networks Cortex XSOAR, Rapid7 InsightIDR and Splunk SOAR. See our IBM Resilient vs. VMware Carbon Black Cloud report.
See our list of best Security Incident Response vendors.
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