We performed a comparison between Infrascale Backup & Disaster Recovery and Veeam ONE based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup."The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"The initial setup was straightforward and we received support from the manufacturer."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"I think Veeam ONE is a good product to supervise and monitor infrastructure and for backup purposes."
"Veeam ONE is a straightforward solution and compatible with almost all hardware."
"The product is very straightforward and very easy to use from the client-side."
"The solution is simple to use."
"Veeam One is easy to use. You don't need to get very technical or specific class training. Anyone can start using it."
"The solution offers a very straightforward setup."
"For me, the most important feature is alerting."
"I like the tool's backup."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"In future releases, I would like to see more automation capabilities. It could integrate with automation services to automatically resolve identified issues rather than simply providing instructions to the user."
"Veeam ONE should make available notifications through SMS."
"I am highly dissatisfied with their customer support approach."
"Veeam's biggest limitation is the lack of integration. I can't use the tool because there is no integration between the tool and the environment."
"I face difficulties when trying to deploy Veeam ONE because my active directory restricts some particular rights."
"It would be better if the solution presented the number of servers and the success rate on the dashboard."
"The user experience can be better, as it is one of the areas with shortcomings in the product."
"The pricing is very high."
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Infrascale Backup & Disaster Recovery is ranked 26th in Cloud Backup with 11 reviews while Veeam ONE is ranked 5th in Virtualization Management Tools with 57 reviews. Infrascale Backup & Disaster Recovery is rated 9.2, while Veeam ONE is rated 8.2. The top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". On the other hand, the top reviewer of Veeam ONE writes "A tool useful to monitor infrastructures and for backup purposes that needs to improve its deployment process". Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication, Commvault Cloud and EDB Backup and Recovery Tool, whereas Veeam ONE is most compared with Veeam Backup & Replication, VMware Aria Operations, VMware vSphere, Zabbix and SolarWinds Virtualization Manager.
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