We performed a comparison between New Relic and Instana Dynamic APM based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic is preferred over Instana Dynamic APM due to its versatile features, accurate alert mechanisms, end-to-end monitoring, consistent customer service and support, and straightforward pricing. Instana Dynamic APM is praised for its real-time data generation and fast implementation, but lacks certain features and anomaly detection based on AI. New Relic is a stable and reliable solution with a simple user interface, making it easier to use than other tools.
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"The primary selling point of this product is its unparalleled transparency into the infrastructure."
"It's great for monitoring services and applications."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"Its GUI is really good and it easy to understand for non-technical users."
"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."
"The overall capabilities are the most valuable."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"The most valuable features of New Relic are the reports and ease of use."
"The solution is scalable, and it is easy because all the documentation is available."
"It does everything we wanted it to do."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"The pricing is pretty good."
"The solution is quite stable."
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"We'd always like to see additional functionalities."
"They could improve the product’s dashboards and provide more dashboard options."
"The integration could be improved with more plugins or open API."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"The solution's monitoring is pretty weak and should be improved."
"New Relic has a better UI in terms of how it presents the data."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"Compared to their competitors, they are missing some features at the moment."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
Instana Dynamic APM is ranked 21st in Application Performance Monitoring (APM) and Observability with 12 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Instana Dynamic APM is rated 7.4, while New Relic is rated 8.6. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, Elastic Observability, IBM Application Performance Management and Datadog, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Honeycomb.io. See our Instana Dynamic APM vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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