We performed a comparison between ITRS Geneos and Nagios XI based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The clean and colorful UI and easy to use options like snooze and active times."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"Tons of default modules which are available out of the box"
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"The solution has a lot of plugins and scripts integrated with it."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"I can monitor a software made in-house to software of bigger companies."
"An excellent solution that is easy and intuitive to implement."
"This is a very good solution and it is simple to use, for any company."
"It's great for monitoring IT services infrastructure."
"I can monitor a phone on a desk to very big servers of any company."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"The main feature that needs work is the Dashboard designer."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"The ITA, the post-incident analytics, could be improved."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"Open-source software is usually not user-friendly."
"I would like to see support for notification via SMS."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"The product's stability could be even better."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"Nagios XI can improve its GUI for users with a new look."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
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ITRS Geneos is ranked 15th in IT Infrastructure Monitoring with 57 reviews while Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews. ITRS Geneos is rated 8.2, while Nagios XI is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and AppDynamics Server Monitoring, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Amazon CloudWatch. See our ITRS Geneos vs. Nagios XI report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.