We performed a comparison between JumpCloud and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"It is very easy to use. It has a very easy interface."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"Great for software update needs, operating system version updates, and security policy enforcement."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The product enables device management."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"Scalability-wise, I rate the solution a ten out of ten."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"Ability to integrate all applications."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"Page management and ADA integrations are the most valuable features of ManageEngine Endpoint Central."
"We can scale the product."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almost everything that we we need. So managing security ManageEngine configuration. It's we are very satisfied because it has the Telstra that's what we we need."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"Very good, functional solution for endpoint management."
"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"It's only good for a Microsoft environment."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"Intune has limited integration with non-Microsoft solutions."
"The installation could be improved to be simplified."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"Lacks the ability to have various VPN applications."
"They need more straightening of the SSO capabilities."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"Support is not good enough."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"It is compatible with the systems such as Windows and Mac but not with Linux systems."
"The solution isn't fully stable, and, when it goes down, it's hard to get it up and running."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"Even when it shows Java as up-to-date, it might not be. So, to make it better, they should improve the accuracy of Java patch reporting."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"The pricing could be a bit better."
"Improvement of the chats on the web communication through the WAN would be helpful."
"The OS deployment could be better."
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JumpCloud is ranked 8th in Single Sign-On (SSO) with 16 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 60 reviews. JumpCloud is rated 8.6, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". JumpCloud is most compared with Google Cloud Identity, Microsoft Entra ID, Scalefusion, Cisco Duo and SailPoint Identity Security Cloud, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl. See our JumpCloud vs. ManageEngine Endpoint Central report.
See our list of best Enterprise Mobility Management (EMM) vendors and best ZTNA as a Service vendors.
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