We performed a comparison between Kaseya IT Center and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's technical support is good."
"It is a product that is very easy to learn."
"The product is very stable compared to older versions."
"Technical support is very helpful and very responsive."
"The product is useful for patch management."
"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."
"It uses detailed descriptions of the workstations, and that is good for me."
"This solution has made life easy with respect to patching, compliance, and OSD."
"I like a lot of the reporting capabilities and baseline configurations."
"We're a Microsoft-centric organization, so we are happy with the integration between products."
"At times, there is degradation in performance."
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved."
"The database should be made to be more stable and robust, but not so much the configuration."
"The cost of the product can be improved."
"I currently need to increase my compliance level in the patching processes which this solution could improve on."
"With Microsoft Premier Support, you get what you pay for. There's Third Tier Support that you pay for. If you pay for that, you get excellent support, and if you don't pay for that, then you get the less experienced staff."
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."
"The assets have reached their end-of-life, and patching them is a complex and laborious task. It would be highly advantageous if there were an integrated solution that provided distinct options for each end-of-life asset, streamlining the process and facilitating comprehension."
"There's no way to say, "I want this maintenance window to be on the second Tuesday of the month." It's strict. This window is this and that's it. You can't fluctuate."
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Kaseya IT Center is ranked 21st in Server Monitoring with 3 reviews while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews. Kaseya IT Center is rated 8.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". Kaseya IT Center is most compared with Tanium, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Microsoft Intune and Tanium. See our Kaseya IT Center vs. Microsoft Configuration Manager report.
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