We performed a comparison between Mendix and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They are leading in the smart manufacturing, and connectivity space."
"There are free online learning and certifications if a user would like to learn more and better understand the solution."
"What I like best about Mendix is that it's leading the way for low-code, no-code platforms compared to other solutions in the market."
"Mendix has made a great deal of effort to provide its developers a healthy, modern environment for developing. First of all, it adopts Agile methodology by creating a SCRUM-based app where you can handle your user stories. Next comes version control, which really allows multiple team members to collaborate quite easily. And last but not least, Mendix modeler, which is your IDE for developing Mendix apps."
"It's amazing that you can build web apps and mobile (hybrid) apps with one code base in a few clicks. It's a full continuous integration environment."
"The most valuable features of the product are its ease of use and speed. My friend and I find it helpful as a team of just two developers."
"It is stable."
"The features that I have found most valuable with Mendix are its business process management and its minimal low code, both from an interface perspective and from a process perspective."
"Your time-to-market, or TTM, becomes faster when you use ServiceNow. Even individuals that are not tech savvy can quickly change processes and workflows in it. This can make the organization as a whole more agile."
"Operations and maintenance costs have been reduced using this solution. We have been able to deliver faster solutions to our customers and track progress using live data."
"You can have it installed and up and running within hours if you know what you're doing. Time to market would be one of the main things to consider."
"I think ServiceNow is highly stable. These kinds of tools are used in a big company, and I haven't seen any issues in terms of the core platform."
"I really like what they've done with their common service data model because now I can make a connection between the business process and technology."
"The solution integrates well with other products."
"It is easily configurable and has a good developer society online, available for any issues from the backend."
"I like that it's always up and running."
"I would like to see more documentation as well as how-to documents."
"My understanding is that, if you are not using the free version, it is very expensive."
"It could use a more comprehensive widget creation studio in the IDE."
"There are not enough developers who are using Mendix. The knowledge base available online and in the market is not as rich as other competitors."
"I struggle with solutions like Mendix in terms of creating enterprise solutions."
"One thing I would like to improve is the support system offered by Mendix. It can sometimes take a while to get the help I need when I'm using Mendix."
"In the beginning, it is difficult to learn and work with."
"Mendix could improve by allowing the customization of different programming languages, such as Python and C++."
"I know that discovery tools are not meant to be simple, but somehow, if they could make it more simple and robust, that would be great."
"It should enhance its offerings by providing the chance to obtain course certifications at an affordable fee."
"The reporting, which also includes dashboards, needs to be improved, and there should also be the ability to turn on and off portions of Project Management. Currently, as soon as you install the new version, you've got to go back there and make all the tweaks. There should be just a configuration file that goes to the new version. The Project Management module does not leverage the knowledge base the way it should, and there is no built-in ability to get to the articles. Resource management should be easier. It would be amazing if they can make resource management a little bit more graphical. There are other solutions that I've seen where resource management was a more visual experience."
"I would like the reporting aspect to be better, including the graphs. It could have some way for us to easily to export to a csv or spreadsheet so that if a graph cannot be provided by ServiceNow itself, we would be able to use other applications to create them. Also, if there was a feature that enabled us to interact with end users directly from ServiceNow, like an instant-messaging type of feature, that would be great."
"Complexities in the organization made the initial deployment complex."
"Transparency in the pricing model needs to be improved."
"The RPA needs improvement. That's a new area for them that they're just entering into now."
"Most people are discussing UIs, but I'm a developer. I would say 80-90% of the people would appreciate that, that's easy for them, but from a developer perspective, it's hard for me, because for me it's clunky"
Mendix is ranked 5th in Rapid Application Development Software with 48 reviews while ServiceNow is ranked 4th in Rapid Application Development Software with 212 reviews. Mendix is rated 8.4, while ServiceNow is rated 8.4. The top reviewer of Mendix writes "Low-code, helpful support, and great native mobile capability". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Mendix is most compared with Microsoft Power Apps, OutSystems, Oracle Application Express (APEX), Appian and Salesforce Platform, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM and Appian. See our Mendix vs. ServiceNow report.
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