We performed a comparison between Microsoft Intune and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"It works pretty well for us."
"This product works very well for companies already using the full Microsoft suite."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"The ability to manage devices with different sets of policies is most valuable."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"We use it to connect to the legacy system."
"Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features."
"Microsoft is very reasonable in its approach to cost."
"What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely."
"It's built into the operating system and has a command line interface capability to insert credentials, IDs, a password, et cetera."
"The solution now includes a multi-screen feature which is great."
"It's simple and easy to use."
"The most valuable feature is ease of use."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"The pricing can be expensive if you are not combining it with other products."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"There are a couple of issues with stability."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"There are items that require improvements. One is the controls from iOS."
"We'd like them to continue to improve on security."
"We are searching for a product with better remote access and remote sessions."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"The administrative functionality is not enough for me."
"The reliability of the solution could improve."
"The stability must be improved."
"We've had issues with security breaches."
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Microsoft Intune is ranked 4th in Remote Access with 165 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. Microsoft Intune is rated 8.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access. See our Microsoft Intune vs. Microsoft Remote Desktop Services report.
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