We compared Sophos Mobile and Microsoft Intune based on our user's reviews in several parameters.
Sophos Mobile is praised for its simplified pricing and setup process, positive ROI, and reliable customer service. On the other hand, Microsoft Intune stands out for its extensive features, compatibility with Microsoft ecosystem, and effective cost management leading to increased productivity. However, users suggest improvements in its user interface and speed performance.
Features: Sophos Mobile is praised for its features such as remote device locating and integration with other Sophos products. On the other hand, Microsoft Intune offers a wide range of features including data wiping, device visibility, policy management, and integration with Microsoft ecosystem.
Pricing and ROI: Users have praised the well-received setup cost of Sophos Mobile, noting the straightforward licensing process. On the other hand, Microsoft Intune is praised for its reasonable pricing and flexible licensing options. Both products offer hassle-free setup processes, with users finding them to be cost-effective and accommodating respectively., Users report positive ROI for both Sophos Mobile and Microsoft Intune. Sophos Mobile excels in extensive security measures and cost savings, while Microsoft Intune showcases efficient device management and time savings.
Room for Improvement: Sophos Mobile users have suggested areas for improvement. Microsoft Intune users, on the other hand, have requested enhancements for the user interface, speed, performance, customization options, and troubleshooting features.
Deployment and customer support: Sophos Mobile generally takes three months for deployment and an additional week for setup, while Microsoft Intune has varied feedback. Some users spent three months on deployment and another week on setup, while others completed both phases within a week, implying they refer to the same period., Customers have found the customer service and support provided by Sophos Mobile to be satisfactory and reliable. In contrast, user feedback on Microsoft Intune praises its highly praised and satisfactory customer service, with prompt assistance, knowledgeable support staff, and a sense of feeling valued and supported throughout interactions.
The summary above is based on 105 interviews we conducted recently with Sophos Mobile and Microsoft Intune users. To access the review's full transcripts, download our report.
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"The solution is easy to use and it has good performance."
"It's really easy to access."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"We have not experienced any bugs or glitches with this solution."
"At the moment, Autopilot is the most valuable feature."
"The solution provides us with data protection."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"I like the level of interaction that the product offers with the other products in our company's environment."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"The utmost importance lies in mobile security and its performance."
"The security features work well."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"Lacking ability to leverage more iOS device management internally."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"The synchronization could be improved."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"We would like to see graphics showing the use of each device."
"The setup should be made easier."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
"For Sophos Mobile, it is difficult to get good support."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
Microsoft Intune is ranked 1st in Unified Endpoint Management (UEM) with 165 reviews while Sophos Mobile doesn't meet the minimum requirements to be ranked in Unified Endpoint Management (UEM) with 13 reviews. Microsoft Intune is rated 8.0, while Sophos Mobile is rated 7.6. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and Microsoft Purview Data Loss Prevention, whereas Sophos Mobile is most compared with Jamf Pro, ManageEngine Endpoint Central, VMware Workspace ONE, Lookout and SOTI MobiControl. See our Microsoft Intune vs. Sophos Mobile report.
See our list of best Unified Endpoint Management (UEM) vendors and best Enterprise Mobility Management (EMM) vendors.
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