We performed a comparison between Microsoft Windows Server Update Services and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The reporting capabilities that help maintain compliance and security are good."
"With WSUS, you can automatically install and distribute Microsoft security patches without using an internet connection for all clients and servers. It is not difficult to understand how it works and I think it's a very nice tool."
"The platform provides good value in terms of time and effort by eliminating the need for manual patch management."
"The performance has been okay."
"Instead of leaving each server to download their own updates, with WSUS you have a centralized management tool for all the updates alongside a log for all the servers. By creating and deploying a WSUS server that will download the updates from the internet and dispatch them to the other servers, you can have control over the entire deployment process."
"It ensures we get the necessary updates and features from the servers."
"We get server updates from the internet and from the Bluetooth server. All of the clients are connected to it, and they're all updated from this exact server. It updates automatically."
"Downloads critical reports separately."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"I am impressed by the service desk ticketing and asset management."
"The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour..."
"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"There are some bugs in IIS."
"The product must integrate with third-party applications."
"They should offer patch management across platforms."
"User interface is outdated and not user-friendly."
"The product must improve its support."
"The main problem with WSUS is that the management console doesn't allow you to do a lot of operations. It's actually quite a primitive console, and has been since day one. In order to be more effective, you need to use another tool from Microsoft that can take advantage of WSUS and also offer you the extra features you need."
"While the product is generally effective, I believe the integration with other applications could be enhanced."
"The solution's stability could be improved because sometimes, there are some problems in communication and sending updates and patches."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."
"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."
"Scalability is my primary concern right now."
"They could make the booting solution easier for different things, e.g., easier to insert drivers. They could make it easier to create a new image and put it onto the server. Those would be some nice solutions. They could make it so that somebody who has no knowledge at all can do it. That would be really nice. Because every time, until I get it memorized, I still need to go back to the training, the manual, or Google it to figure it out again. If they would make it a lot easier, to where a nine-year-old could do it, that would be really cool. If they made it easier, I could have more people managing the images on the server, instead of just one or two people."
"We'd love to see support for larger dependencies in the scripting feature."
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Microsoft Windows Server Update Services is ranked 2nd in Patch Management with 41 reviews while Quest KACE Systems Management is ranked 6th in Patch Management with 38 reviews. Microsoft Windows Server Update Services is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Microsoft Configuration Manager, GFI LanGuard and Kaseya VSA, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, BigFix, Red Hat Ansible Automation Platform and Automox. See our Microsoft Windows Server Update Services vs. Quest KACE Systems Management report.
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