We compared Nagios XI and ScienceLogic across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. ScienceLogic is highly regarded for its serverless and agent connectivity, versatile graphs and personalized dashboards, AIOps, and event management capabilities, as well as its AI and machine learning features.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. ScienceLogic can enhance its documentation, Power Packs, notification features, and automation options.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. ScienceLogic's customer service is generally considered responsive and professional. However, a few users reported delayed response times and support engineers with limited expertise.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. ScienceLogic's initial setup is described as simple and efficient. The deployment process can be completed within a few hours or a couple of weeks.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. Opinions on the price of ScienceLogic were mixed. Pricing is determined by the number of network devices or endpoints, and there are no hidden charges.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. ScienceLogic improves troubleshooting and minimizes network outages.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. ScienceLogic is praised for its serverless and agent connectivity, effortless setup, and customized dashboards. However, it lacks detailed documentation and automation options.
"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"I can monitor a phone on a desk to very big servers of any company."
"The most valuable feature is the monitoring of processes."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"Nagios XI is stable."
"Nagios XI is a simple monitoring tool with performance management."
"Provides agentless monitoring so there's no need to install the agent on each server."
"The tool is quite easy to deploy, and it offers very good support."
"The power flow is great."
"The best feature is the highly flexible graphs."
"Power packs."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"The solution provides good infra-monitoring features."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"Open-source software is usually not user-friendly."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"They need more documentation for the plugins."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"The product does not have SAP monitoring."
"They need a little more self-service."
"I would like to see out-of-the-box standard dashboards for common services."
"They should add CLI command modes and scripts for high performance."
"There are often bugs in new releases."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"ScienceLogic could improve the implementation, it could be made easier."
"The product is not user-friendly."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
More Juniper Mist Premium Analytics Pricing and Cost Advice →
Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews while ScienceLogic is ranked 12th in IT Infrastructure Monitoring with 42 reviews. Nagios XI is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our Nagios XI vs. ScienceLogic report.
See our list of best IT Infrastructure Monitoring vendors, best Network Monitoring Software vendors, and best Server Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.