We compared Nakivo and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Zerto offers excellent data protection, and it’s easy to create VMs. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup. Users say Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Nakivo's support is praised for being quick, considerate, and attentive. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"Nakivo's backup and replication product has allowed us to implement a disaster recovery solution with a target repository in the cloud."
"The interface is basic and very easy to use which is what we are looking for."
"It is easy to manage all of the individual backup jobs, check the status every day, and it can even send an email to keep us informed."
"You can have it setup and running within a few minutes."
"The most valuable feature is the ease of creating a backup copy job to get the backups to a second device."
"Nakivo has been instrumental in strengthening our data security infrastructure."
"The most important feature besides the easy management of the different backup jobs is the automated e-mail notification functionality."
"It is easy-to-use."
"The most valuable feature is the ability to recover critical systems, such as public safety, within a few minutes. In addition, the RPO is six seconds of data loss, tops."
"Its ease of use is valuable. You do not have to do much to install Zerto or implement Zerto on the infrastructure. It is not very complicated."
"The most valuable for us and for my company is that we are replicating most of our production customers to the DR site, and we can do testing whenever we want."
"It works very well in terms of it providing continuous data protection. It does what it says it is going to do. We have been using it for several years, and once or twice, we had to recover a machine or files. It didn't have any problems in doing what it is supposed to be doing."
"Real-time replication is a valuable feature, ensuring that changes made to the production site are immediately reflected at the recovery site."
"In our DR testing, Zerto allows us to go work on other things while it takes care of everything. That's valuable because we know that we can still hit all of our SLAs in a real disaster."
"It is convenient to use because the API allows for seamless integration when performing our day-to-day operations."
"Zerto's most valuable features include its user-friendly interface, multi-tenancy capabilities, and near-zero downtime recovery."
"It is missing the file and folder backup; however, this product is meant for virtual machine backup and recovery, so that is really outside of the scope of the software."
"In the press releases, it would be useful to make sure that the manual space reclaim procedure does not have to be performed but that it happens automatically, thus optimizing the use of space."
"I need no more valuable features for backs-up. I have not yet tried the latest release, however, I have all the features that I need."
"It would be great if the product could be expanded to support other virtual technologies."
"At the moment I am pleased with what Nakivo does but I would like more reporting functions and if possible, integration with my RMM system."
"Their product is good and it meets our requirements, however, new features are also most welcome and we never hesitated to try new features."
"In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests."
"In the future, I would like to see support for backing up data to more cloud platforms, besides Amazon."
"I would like to see some improvements with APIs going into the cloud so that they can more natively orchestrate the migration point-to-point without special hands-on configuration. Azure does some of that natively by having an agent on the VM, but Zerto could improve on its APIs into Azure or Google so that spinning up works more natively in that environment. It would make things smoother."
"It needs to support more public cloud."
"From the technical side, there can be a little bit more PowerShell integration. I know it leverages APIs, but people still use PowerShell. Some people would rather use PowerShell if that is an option."
"I would like Zerto to add support for VMware's lifecycle manager."
"Zerto generates many false positive alerts, which is annoying. I still have thousands of alerts in my inbox, and those are false alerts. When I check there's actually no problem."
"Zerto's solution could benefit from additional security features, such as malware scanning tools at the recovery site."
"Increased granularity in how long to keep the journal would be nice."
"It has some quirks. We have quirks with appliances. Some things don't really work as expected, but it is minor."
NAKIVO Backup & Replication is ranked 5th in Disaster Recovery (DR) Software with 84 reviews while Zerto is ranked 2nd in Disaster Recovery (DR) Software with 236 reviews. NAKIVO Backup & Replication is rated 9.4, while Zerto is rated 9.0. The top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our NAKIVO Backup & Replication vs. Zerto report.
See our list of best Disaster Recovery (DR) Software vendors and best Backup and Recovery vendors.
We monitor all Disaster Recovery (DR) Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.