We performed a comparison between New Relic and SolarWinds AppOptics based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are able to drill down and see what is going on in the system."
"The versatility of the solution is its most valuable feature."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"We detect issues using dashboards that we built on New Relic."
"New Relic has helped us in terms of the optimizing our print and loading times."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"The reporting of the solution is very good."
"The sum solution, NTA, and DPA."
"Technical support is always live and they're supportive."
"I have found the most valuable feature is application performance management."
"The product has a great dashboard."
"They should bring the pricing down to be more competitive."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The solution is quite expensive."
"The deployment process could be improved."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"The integration with Unix services should be a bit more straightforward."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"The solution should be more user-friendly."
"AppOptics would benefit from having a much more centralized view."
"I would like to see more integration with other tools that are available on the market."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while SolarWinds AppOptics is ranked 44th in Application Performance Monitoring (APM) and Observability with 9 reviews. New Relic is rated 8.6, while SolarWinds AppOptics is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SolarWinds AppOptics writes "Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas SolarWinds AppOptics is most compared with Dynatrace, SolarWinds Server and Application Monitor, Zabbix, Datadog and Splunk Enterprise Security. See our New Relic vs. SolarWinds AppOptics report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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