We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"The product allows the developer to see the actual problems in the applications."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The most valuable features of New Relic are the reports and ease of use."
"It is a software solution as a service, so I don't have to manage it on-premise."
"New Relic has helped us in terms of the optimizing our print and loading times."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The initial setup is pretty straightforward."
"It helps us uncover bottlenecks in the network."
"It is quite extensible. It is a platform that we can build our use instead of each case instead of each case being limited or restricted to each capability. This is probably the best feature."
"The ability to manipulate data in Splunk is unparalleled. Splunk’s powerful, flexible query language can morph difficult to understand log formats into usable data."
"Splunk allows us to customize processing and dashboards, which helps us take care of our customers' needs."
"Splunk has machine learning which is a valuable feature."
"It helps streamline troubleshooting and log analysis."
"From the class that I took this week, being able to create notable events from whatever you find in the data set is pretty useful."
"It would be nice if there were pre-made dashboards."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"I find the graphical options really limited and you don't have enough control over how to display the data that you want to see."
"The product was difficult to back up the first time."
"The price has room for improvement."
"Splunk's implementation process for managing multiple indexes can be complex, especially when dealing with a large number of components."
"The presence of multiple layers creates a significant challenge for monitoring across cloud environments."
"Given the ever-increasing number of threats, I would like Splunk to update its threat signatures more frequently."
"We were inundated with the amount of alerts and alarms that we could get out of it. It is also a resource hog and we didn't have the resources to support it on-prem so we're taking it offline now."
"Splunk does not provide any default threat intelligence like Microsoft Sentinel, but you can integrate any third-party threat intelligence with Splunk. By default, no threat intelligence suite is there, whereas, with IBM QRadar or Microsoft Sentinel, the default feature of threat intelligence is there. It is free. If Splunk can provide a default threat intelligence suite, it would be better."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 240 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Zabbix. See our New Relic vs. Splunk Enterprise Security report.
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