We performed a comparison between OpenText ALM / Quality Center and Rally Software based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to manage tests as this is something very difficult to find in other products."
"The initial setup is straightforward. It's not too hard to deploy."
"I found the ease of use most valuable in Micro Focus ALM Quality Center. Creating test cases is easier because the solution allows writing in Excel."
"Business process management is the most valuable feature of the solution."
"The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable."
"From reporting to team management, everything is better now."
"The tools could be useful if we were utilizing them more effectively"
"With test execution, you have an option to create custom fields. It is also really user-friendly. With other tools, we only have restricted fields and we cannot customize or add new columns or fields that users can make use of while testing. ALM is very flexible for creating new fields. It is easy for users to understand the application."
"Agile Central allows us to log one hundred percent of the work we do and it allows for no hidden work, so teams can't go under the radar with what they're working on."
"When we went into Scaled Agile Framework, we could not have done it without the use of Agile Central. It allows us to scale our Scrum teams, and it also enables us when we do our remote big room plannings."
"It has allowed the quality assurance team to keep all information in sync with the application requirements and user stories for our general development."
"The product has excellent customizable reports."
"The transparency it allows us to provide, both from the team level all the way through the executive level within the company and the work that we are doing."
"We've actually used it for virtual PI planning. We have teams in different locations, and we actually virtually do PI planning, big-room planning, using the tools."
"It's designed around Agile, so it has all of the pieces that match up with the process."
"Tech support is very responsive, helpful, and available."
"The Agile methodology is now being used across all the organizations, but in this solution, we don't have a dashboard like Jira. In Jira, you can move your product backlogs from one space to another and see the progress, that is, whether a backlog is in the development stage or testing stage. Micro Focus ALM Quality Center does not have this feature. It is typically very straightforward. You just execute the test cases from it, and you just make them pass, fail, or whatever. They can also improve its integration with Jira. The browser support needs to be improved in this because it supports only Internet Explorer as of now. It does not have support for Firefox, Chrome, Safari, or any other browser. There are also some performance issues in it. Let's say that you are doing the testing, and you found something and are logging the defect. When you try to attach several or multiple screenshots with the defect, it slows down, which is a very common problem people face. I would like them to include a functionality where I am able to see the reports across all the projects. When you have multiple projects, being a manager, I would like to see the reports across all the projects. Currently, there is no single sign-on through which we can get all the information at one place. You need to log into it project-wise. If you have ten projects, you can't view the information in one dashboard."
"There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed."
"There's room for improvement in the requirements traceability with Micro Focus ALM Quality Center. That could use an uplift."
"Certain features are lousy. Those features can drag the whole server down. There are times that the complex SQL queries are not easy to do within this solution."
"We have had a poor experience with customer service and support."
"There needs to be improvement in the requirement samples. At the moment, they are very basic."
"HP-QC does not support Agile. It is designed for Waterfall. This is the number one issue that we're facing right now, which is why we want to look for another tool. We're a pharmaceutical services company, so we require electronic signatures in a tool, but this functionality isn't available in HP-QC. We don't have 21 CFR, Part 11, electronic signatures, and we need compliant electronic signatures. Some of the ALM tools can toggle between tabular format and document format for requirements, but the same feature is not available in this solution. There is also no concept of base-lining or versioning. It doesn't exist."
"ALM requires that you install client side components. If your organization does not allow admin rights on your local machine, this means you will need someone to run the installation for you with admin rights. This client side install is also limited to Internet Explorer and does not support any other browsers."
"I think there is a missing link with the development activity. Some developers are pushing in new versions of the code, but you cannot make the link from the user story to a specific application version."
"It's a bit cumbersome to manage the Project Picker. As we sunset teams or projects close out - but we still have test cases tied to those teams or projects that are being used in other spaces - we have this monstrous list in the Project Picker that becomes really difficult to manage and find, and we can't clean that up ourselves. It would be nice if it was easier to do that and not lose your history."
"It requires better scalability for the implementation of the whole suite. We do not use it in that fashion, and visibility is sometimes a problem."
"We did submit an enhancement request. I think a lot of teams that do very large scale products have the same issue. They just do not realize it would help them."
"It could improve by being self-organizing: user stories, different hierarchies, and different perspectives. Not just as a single hierarchical structure, but something that can be multidimensional."
"I think the interface could be a little bit more visual and less wordy. Right now, it seems like it's just a lot of text on the page. In other ticketing systems where it's more visual, you can see more of a flow. But in this one it's more just a list of tasks. I would like to see that a little bit better, especially considering it has so many great organizational features, like child tasks, different artifacts. It would be great to see it presented more appropriately."
"A lot of the features that we would be looking to add, I am learning may not be within Agile Central, but part of another CA tool set."
"I think there needs to be some simplification. The team-level side can be challenging and complicated."
More OpenText ALM / Quality Center Pricing and Cost Advice →
OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews while Rally Software is ranked 7th in Application Lifecycle Management (ALM) Suites with 116 reviews. OpenText ALM / Quality Center is rated 8.0, while Rally Software is rated 8.2. The top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". On the other hand, the top reviewer of Rally Software writes "Good discussion and note-taking capabilities but hard to track the changes". OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and TestRail, whereas Rally Software is most compared with Microsoft Azure DevOps, Jira, TFS, Jira Align and GitLab. See our OpenText ALM / Quality Center vs. Rally Software report.
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