We performed a comparison between OpenText Operations Bridge and OpsRamp based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is its ability to integrate with everything."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"It is stable."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"The Performance Manager provides great insight into our systems' performance."
"You can create an application topology that shows relationships between different components."
"Most features work fine."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"Predictive analysis is a valued feature."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The technical support is fantastic, and they are fast to respond."
"Implementation could be improved."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"An area of improvement would be application monitoring."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"OpsRamp cannot be scaled for big and large company deployments."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews while OpsRamp is ranked 4th in Event Monitoring with 10 reviews. OpenText Operations Bridge is rated 7.8, while OpsRamp is rated 7.8. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". OpenText Operations Bridge is most compared with SCOM, BMC Helix Monitor, Splunk Enterprise Security, IDERA SQL Diagnostic Manager for SQL Server and PagerDuty Operations Cloud, whereas OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and BMC Helix Monitor. See our OpenText Operations Bridge vs. OpsRamp report.
See our list of best Event Monitoring vendors.
We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.