We performed a comparison between OpenText Operations Bridge and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can create an application topology that shows relationships between different components."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"The preloaded rules and ways to monitor your systems are a must."
"The most valuable features of the solution are its grouping scripts and event focus."
"It is stable."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"The product has helped our organization with in-depth monitoring."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"The stability has been great."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"We are able to do problem determination on runaway processes."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"The pricing is a bit expensive for smaller companies."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The pricing could be improved."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"The initial setup is a little bit complex."
"The initial setup of this tool is complex for people who lack experience with it."
"Of course, price is always an issue with Microsoft and could be improved."
"The initial setup should be easier to complete."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"The solution’s initial setup is difficult."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"The solution should be more user-friendly and offer a better user interface."
"On-prem network monitoring is something that could be improved drastically."
"The price could be improved."
OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. OpenText Operations Bridge is rated 7.8, while SCOM is rated 7.8. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText Operations Bridge is most compared with OpsRamp, BMC Helix Monitor, Splunk Enterprise Security, IDERA SQL Diagnostic Manager for SQL Server and PagerDuty Operations Cloud, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and SolarWinds NPM. See our OpenText Operations Bridge vs. SCOM report.
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