We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Fortinet FortiGate are the ease of use and the UI. It has always provided me with what I needed. I have no need for additional costs that other solutions have, such as Sophos."
"Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
"FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful."
"It's an easy solution to set up."
"It can expand easily."
"What's most important is the ease of use."
"Security, SD-WAN, and Streetscape are valuable features."
"The reporting and monitoring are very good."
"I like all the threat alerts and WildFire. I also like scanning because everything that comes into our network via customers is scanned. We're an electric company, so every one of the bills is scanned and emailed in and out of our network."
"The most valuable features are the IPS/IDS subscriptions."
"It is pretty important to have embedded machine learning in the core of the firewall to provide inline, real-time attack prevention, because all these different attacks and threats are constantly evolving. So, you want to have something beyond just hard pass rules. You want it to learn as it is going along. Its machine learning seems pretty good. It seems like it is catching quite a few things."
"From my experience, comparing it to other products, the granularity you can have in the application is very good. The application detection is excellent. It's certainly one of the best."
"In general, its performance and ease of use are the most valuable. Its performance is good, stable, and reliable. The user interface is friendly and easy to use. Customers find it easy to work with and easy to learn."
"The ease of use and the ease of configuration of our policies are the most valuable features."
"We have not had to replace hardware routers nor purchase additional hardware. So, that has provided a little bit of an ROI."
"The machine learning in the core of the firewalls, for inline, real-time attack prevention, is very important to us. With the malware and ransomware threats that are out there, to keep abreast of and ahead of those types of attacks, it's important for our devices to be able to use AI to distinguish when there is malicious traffic or abnormal traffic within our environment, and then notify us."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"The protection is most valuable."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"The solution has reduced cyberattacks."
"The solution is scalable and stable."
"The security is excellent."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"FortiGate should have a better way of detecting and managing the system memory because otherwise if the memory is too low, a system restart is required."
"In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."
"The Wi-Fi controller needs a lot of improvement."
"They should offer special pricing to premium partners and customers."
"They sometimes hide some features and if you want to enable them, you have to go in the CLI, enable the feature and configure it through the CLI. Customers, typically, like everything to be done by the GUI."
"The web-cache feature which was previously on the FortiGate device, but was deleted with the recent upgrade should be returned. It was a very valuable feature for us."
"To the best of my knowledge, Fortinet does not have a CASB solution and Fortinet does not have a Zero trust solution."
"Palo Alto has a feature called WildFire Analysis that is unavailable in FortiGate. WildFire is better than a sandbox because it can address zero-day threats and vulnerabilities. It can immediately identify zero-day threats from the cloud."
"Palo Alto is like Microsoft. It has varied features, but it's too technical. A lot of the features could be simplified. The procedure, process, features, and usability could be more simple."
"They can improve the handling and management of User-ID. They should also improve its price. Their technical support can also be improved."
"There has been a recent change in the graphical interface. For the monitoring part, they could have a better UI."
"The only real drawback to this product is that it is expensive. But you get what you pay for and there is no way to put a price on top-notch security."
"Technical support can be faster at responding."
"The bugs can be improved."
"Could also use better customer support."
"In the cloud, the HA could be a lot better. Its price could also be better. It is very expensive."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"I would like to see more training and video documentation."
"In terms of user experience, it could be better."
"Sometimes it's not easy to use during large deployments of workstations."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
"There are a few features that are not compatible with the Azure cloud."
"Sometimes, support isn't available."
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Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 163 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Palo Alto Networks NG Firewalls vs. Zscaler Internet Access report.
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