We performed a comparison between Pega BPM and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"Pricing is a little on the high side."
"The most valuable aspect of the solution is the various workflows."
"Powerful, full-featured business process management with excellent support"
"Fast prototyping."
"It is a stable solution...It is a scalable solution."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"The stability has been good. We haven't had any issues."
"We can use workflow manager to create forms."
"The Signavio tool is very easy to use and it is one of the reasons why I like it."
"I would say the collaboration features are very useful to us, because we are a European organization, so we are not in one location. This is an easy way to share with other people and ask them for feedback. That is the use case for us."
"The most valuable feature is probably the nature of it."
"This product has helped us to work within standards for process planning."
"The formatting features are quite good because you can create very complex models, but you can easily clean them up so that they look very nice."
"The solution is user-friendly."
"The most valuable feature is that you can customize it completely with all of the attributes that you need."
"The solution's pricing model or licensing model could be a little better."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"Pega's technical support could be better."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"The solution would benefit from more integration capabilities."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
"It is not easy to learn the product."
"There is room for improvement in the reporting function. At the moment, for example, while it is possible to report on how many users you had in the last month, you can't use it to tell you how many users you had from the first week to the second week. This is really a drawback because when you have an activity to promote Signavio or BPI, it would be good to be able to measure how many people you had in the system."
"Customized reporting can be improved to make this a more versatile tool."
"For us, it would help a lot if this solution had floating licenses."
"Technical support has been somewhat challenging; there hasn't been much visibility on how to create a ticket or integrate with SAP."
"I think the interface itself can improve a bit. I think the interface is still stuck about a decade in the past, if I may be so brutal about it. Some of the buttons are really small, so you can't even see them. I think it needs upgrading to the 21st century with apps and the way we use mobile phones."
"We sometimes experience downtime or a dropped connection, so I think that the stability can be improved for the SaaS solution."
"The user administration, the user-group administration, and the license models need improvement."
Pega BPM is ranked 3rd in Business Process Management (BPM) with 58 reviews while SAP Signavio Process Manager is ranked 8th in Business Process Management (BPM) with 58 reviews. Pega BPM is rated 8.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and GitHub CoPilot, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and BIC Platform . See our Pega BPM vs. SAP Signavio Process Manager report.
See our list of best Business Process Management (BPM) vendors.
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