We performed a comparison between Quest KACE Systems Management and Trend Vision One Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
"The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour..."
"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."
"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."
"Pretty much all of the features are valuable. The inventory is very helpful to be able to keep track of our devices. The deployments make it easy to deploy new software packages or upgrade packages. The help desk is also a great tool for tracking problems and problem tickets."
"You don't have to be an advanced user. Rather, in terms of ease of use, this product is right where it needs to be."
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done."
"There's excellent data loss prevention to help prevent purposeful or accidental loss of data."
"The most favorable features have been behavior monitoring and zero-day threat protection."
"It has the ability to share, which is not available in other products."
"It is very stable. It also has good security capabilities. It is a strong security product for endpoint protection."
"I like One Endpoint Security. We can manage all the Trend Micro products from one console."
"The product has proven to be very flexible over the years that we have had it."
"I like Apex One's USB port blocking. We implement different policies for each client. For example, a client might ask us to block certain USB devices or require us to restart a desktop on the network."
"It is easy to learn. In just two or three hours, our system administrator could learn how to use it. It is easy to integrate and easy to manage."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"We'd love to see support for larger dependencies in the scripting feature."
"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."
"Sometimes the information is not as real time as it's supposed to be."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that."
"We cover many things, but there is something called ATP, advanced threat prevention. I think they need to invest in this technology."
"I would like to see better reporting."
"There is a need for enhancement in certain reporting formats."
"The solution could improve by making the interface less confusing, it needs to be simplified."
"Lacking features, not yet fully mature."
"Trend Micro Apex One could include more in-depth endpoint protection."
"There is room for improvement in next-gen attacks protection."
"One of Trend Micro's weaknesses is its high resource utilization."
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Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews while Trend Vision One Endpoint Security is ranked 3rd in Endpoint Compliance with 125 reviews. Quest KACE Systems Management is rated 8.8, while Trend Vision One Endpoint Security is rated 8.2. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Trend Vision One Endpoint Security writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Red Hat Ansible Automation Platform, whereas Trend Vision One Endpoint Security is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Trend Vision One, Cortex XDR by Palo Alto Networks and CrowdStrike Falcon. See our Quest KACE Systems Management vs. Trend Vision One Endpoint Security report.
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