We performed a comparison between SentinelOne Singularity Complete and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"This is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The stability is very good."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The product detects and blocks threats and is more proactive than firewalls."
"The terminating or killing remediation process that they use is top-notch. Pretty much anything that is even remotely malicious gets blocked by it within seconds. That is important for us. We have thousands of endpoints with tens of thousands of users. It is hard to do good security for that many people without some kind of automated detection and response. That is what SentinelOne does for us. It helps us automate that process."
"The tool has helped us streamline and centralize things with a single solution. We are a small organization with a handful of people managing multiple sites. It is a simple tool with an easy-to-use UI. The product has an intuitive and up-to-date GUI."
"The remediation and rollback features are pretty impressive."
"SentinelOne also provides equal protection across Windows, Linux, and macOS. I have all of them and every flavor of them you could possibly imagine. They've done a great job because I still have a lot of legacy infrastructure to support. It can support legacy environments as well as newer environments, including all the latest OS's... There are cost savings not only on licensing but because I don't have to have different people managing different consoles."
"The deep visibility feature is valuable. It is helping enrich our IR team in their investigations."
"The most valuable feature is the machine learning capability, as opposed to the traditional rule-based antivirus."
"The deep visibility and the ability to perform security investigations and assess our endpoint security posture are the most valuable features."
"The deep visibility is really important for us. With it, we can really look deep into some of the incidents."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"The solution does all that we expect it to do."
"IPS and the user interface are good features."
"The most valuable features are that it is easy to connect and global settings are good."
"The security is good."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The solution is stable."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The only minor concern is occasional interference with desired programs."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"I haven't seen the use of AI in the solution."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We find the solution to be a bit expensive."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I've had some issues with the specific agents, however, we are moving off of that particular OS that we were having issues with. Other than that, it's been a pretty solid tool."
"We had some stability issues when we started working with SentinelOne."
"I would like to see category-based web filtering."
"SentinelOne's phishing feature could be improved."
"I would appreciate seeing the browser extension react more effectively to events, going beyond mere detection."
"Some of the reports that are exported through SentinelOne can be complicated for people who are not IT professionals. For example, we have some people within our leadership who would like to know why we are spending so much money on their product, and one of the ways that we are able to do that is through reports. Some of those reports are pretty easy to understand, and some of them are very complicated. Because they are not IT or security professionals, they may not have the same grasp. I wish their reporting feature was a little better."
"Deployment strategy for large organizations that do not use active directory (AD)."
"We have had cases where Singularity Complete has caused applications to malfunction."
"They need to improve their cloud presence."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"The solution can always be more stable and more secure."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"It would be nice to see more granular timeline analysis."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews while Symantec Endpoint Detection and Response is ranked 24th in Endpoint Detection and Response (EDR) with 28 reviews. SentinelOne Singularity Complete is rated 8.8, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, ThreatLocker Protect and Check Point Harmony Endpoint, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and CrowdStrike Falcon. See our SentinelOne Singularity Complete vs. Symantec Endpoint Detection and Response report.
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