We performed a comparison between SentinelOne Singularity Complete and Symantec Endpoint Security Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The most valuable feature is the analysis, because of the beta structure."
"I get alerts when scripts are detected in the environment."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The product's initial setup phase is very easy."
"The price is low and quite competitive with others."
"It is purely cloud-based, meaning you don't need to have something installed, such as a server on-prem. You have cloud management and can access it from anywhere, with integration with SSO, with one click. It's also very lightweight."
"Our impressions of the solution's ability to ingest and correlate across our security solutions is perfect."
"It is great for security monitoring and blocking when needed."
"The most valuable aspects of SentinelOne Singularity Complete are the ease of deployment with the Sentinel Agent and the enhanced visibility with Skylight, which provides correlation of logs and all endpoint data in a centralized location."
"I like the centralized management with the web dashboard."
"The external drive scanning is great."
"Its capacity to prevent new threats."
"It has good visibility features and it's straightforward."
"One of the most valuable features includes elements such as host libraries."
"Endpoint security platform that provides protection for Active Directory environments, file servers, etc., and offers excellent technical support."
"Setting up Symantec is straightforward. Our DevOps team handled the installation, so I wasn't involved, but it wasn't that complicated. They are competent people with certifications in anti-virus management. They didn't need any training or help from the vendor."
"The feature I like the most is the Adaptive Protection... And it does not negatively affect users' activities because we can adapt it and allow binaries that are executed regularly, while forbidding those that are not executed within the company."
"The solution's most important feature is its reliability. It is not heavy on the workstation."
"One feature I found most valuable in Symantec Endpoint Security Complete is the firewall feature on the endpoint. The firewall feature helps users handle virus outbreaks."
"It protects emails and messages shared between users."
"The most valuable feature of this solution is the advanced rate firewall protection, the URL filtering."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The solution should address emerging threats like SQL injection."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The only minor concern is occasional interference with desired programs."
"The SIEM could be improved."
"Cannot be used on mobile devices with a secure connection."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Managing the alerts is a challenge. Singularity generates a lot of alerts and false positives."
"The solution can use up a lot of resources when scanning. It would be ideal if it was lighter."
"The role-based access is in dire need of improvement. We actually discussed this on a roadmap call and were informed that it was coming, but then it was delayed. It limits the roles that you can have in the platform, and we require several custom roles. We work with a lot of third-parties whom we rely on for some of our IT services. Part of those are an external SOC function where they are over-provisioned in the solution because there isn't anything relevant for the level of work that they do."
"All they need to do to improve it is for it to grow further. The hackers don't sleep. If the hackers don't sleep, the solution continually needs to be updated. They need to keep ahead of the hackers."
"If they can extend their product further on the DLP side of it so that I don't have to have another agent run exclusively for DLP production, that would be ideal."
"SentinelOne's customer support is sluggish and frequently fails to deliver sufficient assistance."
"There is room for improvement with the management interface. It could be more user friendly."
"SentinelOne's phishing feature could be improved."
"The product’s scalability must be improved."
"The overall support level for the solution could be increased."
"Any traffic coming through should be recognized whether it is a legitimate URL or not."
"The solution should include automatic updates."
"Symantec Endpoint Security Complete could improve by integrating more easily with other Symantec security products."
"The Threat Defense for Active Directory feature has a problem in that it is not possible to deploy it within a hybrid management architecture... we would have to migrate all the infrastructure to be managed by the cloud to deploy this feature, so we have not deployed it."
"Installation and packaging for Symantec Endpoint Security Complete should be improved. Its console is also confusing, so that's another area for improvement."
"An area for improvement in Symantec Endpoint Security Complete is that it needs to be developed more because competitors have started providing EDR and XDR functionalities, but in the product, those are still missing. Another area for improvement in Symantec Endpoint Security Complete is that it needs to be lightweight. Currently, the product is very heavy when compared to other vendors. It takes up too much space on the hard drive and the memory."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews while Symantec Endpoint Security Complete is ranked 31st in Endpoint Protection Platform (EPP) with 14 reviews. SentinelOne Singularity Complete is rated 8.8, while Symantec Endpoint Security Complete is rated 8.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Symantec Endpoint Security Complete writes "A reliable solution for endpoint protection ". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, ThreatLocker Protect and Check Point Harmony Endpoint, whereas Symantec Endpoint Security Complete is most compared with Symantec Endpoint Security Enterprise and Microsoft Defender for Business. See our SentinelOne Singularity Complete vs. Symantec Endpoint Security Complete report.
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