We performed a comparison between Symantec Endpoint Detection and Response and Trellix Endpoint Security (ENS) based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The price is low and quite competitive with others."
"This is stable and scalable."
"The product's initial setup phase is very easy."
"Impressive detection capabilities"
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The solution was relatively easy to deploy."
"It is stable and scalable."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The solution does all that we expect it to do."
"The pricing is good."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"The solution does its job with no issues."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"It is mostly used for malware detection and antivirus purposes."
"The most valuable feature of the solution is its dashboard."
"The technical support services are good."
"It is scalable and stable and the initial setup is the easiest part of using the product."
"Provides protection against threats."
"If the network has seen something, we can use that to put a block to all the endpoints."
"The product's initial setup phase was straightforward."
"The features we have found most valuable have been containment as well as the ability to triage agent activities."
"It's very stable and reliable."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The dashboard isn't easy to access and manage."
"I haven't seen the use of AI in the solution."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution needs to provide better integration."
"They do need to minimize the number of agents installed on a server."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"It would be beneficial to have more integration and compatibility with other platforms."
"One potential area for improvement in Symantec EDR is the reporting engine."
"The GUI could be better."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"The solution can always be more stable and more secure."
"The Linux support is very poor. I use base detection. Currently, they are providing malware protection and logon track features in Windows and Mac. These features aren't available in Linux. It will be helpful to extend these capabilities to Linux. We would also like assets grouping and device lock protection features, which are included in their roadmap."
"Intrusion detection and intervention seem to be falling behind the competition."
"I would like to see more local integration for the applications that we use."
"The product needs to reduce the usage of RAM and CPU."
"The customization capabilities of the solution are an area where it lacks, so it would be great if our company could customize the solution to meet the demands of our customers."
"The way that signatures work when using this solution could be improved. They could be more user friendly. We would like the ability to select a client's signature from a menu or file share to save time."
"Sometimes, one might face issues with the scalability of the product. The aforementioned area can be considered for improvement."
"The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious task."
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Symantec Endpoint Detection and Response is ranked 24th in Endpoint Detection and Response (EDR) with 28 reviews while Trellix Endpoint Security (ENS) is ranked 19th in Endpoint Detection and Response (EDR) with 49 reviews. Symantec Endpoint Detection and Response is rated 7.6, while Trellix Endpoint Security (ENS) is rated 7.6. The top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". On the other hand, the top reviewer of Trellix Endpoint Security (ENS) writes "Reliable with good independent modules and a straightforward setup". Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Fidelis Elevate, whereas Trellix Endpoint Security (ENS) is most compared with Trellix Endpoint Security, Microsoft Defender for Endpoint, CrowdStrike Falcon, Trellix Endpoint Detection and Response (EDR) and Open EDR. See our Symantec Endpoint Detection and Response vs. Trellix Endpoint Security (ENS) report.
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