We performed a comparison between Symantec Endpoint Detection and Response and WatchGuard Threat Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to get forensics details and also memory exfiltration."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Impressive detection capabilities"
"This is stable and scalable."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is stable and scalable."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The most valuable features are that it is easy to connect and global settings are good."
"The pricing is pretty reasonable."
"The solution does all that we expect it to do."
"The solution is stable."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"The solution has great blocking features."
"The setup is quite easy."
"The tool provides automated responses."
"The interface is very good."
"The analytics are important because if there is an abnormality then it provides that information to us."
"WatchGuard is very user-friendly. It provides us with all of the security services we need."
"I like WatchGuard's network segmentation features. It's easy to configure user policies."
"When you download the executable file from the internet, it automatically sandboxes to make sure it's not doing anything incorrectly."
"The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't have a central console earlier, but now it has a central console, which is pretty good."
"WatchGuard Threat Detection and Response is a reliable solution."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution should address emerging threats like SQL injection."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The dashboard isn't easy to access and manage."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Detections could be improved."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"They need to improve their cloud presence."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"It would be nice to see more granular timeline analysis."
"A significant deterioration in customer support."
"The network forensics feature could be improved."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"It would be beneficial to have more integration and compatibility with other platforms."
"The reporting isn't so good. If they worked to improve this aspect of the solution, it would be much stronger."
"The solution is a bit confusing and there are unusual complications with setup."
"The ease of detecting where an issue is should be improved."
"It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."
"This product needs to be fully integrated with the firewall. Currently, it only sends logs to the cloud and asks the firewall to correlate them."
"When it comes to live-monitoring, the user-interface could be improved to make things easier."
"I'd like a few extra features, especially around threat severity assessment."
"WatchGuard should offer more visibility into user activity. For example, we should have more details when WatchGuard denies a user access to a port."
More Symantec Endpoint Detection and Response Pricing and Cost Advice →
More WatchGuard Threat Detection and Response Pricing and Cost Advice →
Symantec Endpoint Detection and Response is ranked 24th in Endpoint Detection and Response (EDR) with 28 reviews while WatchGuard Threat Detection and Response is ranked 26th in Endpoint Detection and Response (EDR) with 12 reviews. Symantec Endpoint Detection and Response is rated 7.6, while WatchGuard Threat Detection and Response is rated 8.2. The top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Offers deployment simplicity, especially for firewalls and firewall configuration and good documentation available ". Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and CrowdStrike Falcon, whereas WatchGuard Threat Detection and Response is most compared with CrowdStrike Falcon, Darktrace, Trend Vision One, SentinelOne Singularity Complete and Huntress. See our Symantec Endpoint Detection and Response vs. WatchGuard Threat Detection and Response report.
See our list of best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
