We performed a comparison between Trend Micro Apex One and Trend Micro Smart Protection based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users feel Trend Micro Apex One is a solid choice. It is very user friendly and easy to implement. Endpoint security with zero-day vulnerability is extremely valuable. Users feel Trend Micro Smart Protection is lacking in monitoring capabilities to stop threats before they break into the network and damage it, making it a less desirable choice.
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"I get alerts when scripts are detected in the environment."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The most valuable feature is the analysis, because of the beta structure."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
"The most valuable features are the DLP and anti-virus functionality."
"The administration through the cloud is valuable."
"What I like about Trend Micro Smart Protection is that it detects unknown threats that are not visible on other platforms. It catches low-hanging threats, such as certain binary downloads, that aren't flagged by other tools."
"The most valuable feature of Trend Micro Smart Protection is automatic scanning."
"The AI is excellent."
"The scalability works well."
"We really like the ability to have different policies to keep servers and endpoints unique to their own policy."
"We've found the technical support to be very helpful overall."
"I'm using the cloud solution, which I really like. I like being able to update policies on the cloud so that when users who are working from home connect to the internet, their laptops will be updated automatically. I also like that this solution is easy to use and is stable and scalable"
"Technical support is quite knowledgeable and helpful."
"Its ability to detect ransomware and malware is the most valuable. Its protection is also good."
"The solution offers quick and timely updates."
"One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."
"The initial setup is pretty straightforward."
"Intelligence aspects need improvement"
"We find the solution to be a bit expensive."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Cannot be used on mobile devices with a secure connection."
"The solution could be more stable and secure."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"The web filtering could be improved."
"It does not provide insights into what is being done."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"The threat response could be a bit better."
"Occasionally, the system may be a bit slow."
"There is room for improvement in next-gen attacks protection."
"We are completely satisfied with the functionality of the product, but the reporting should be more granular."
"Sometimes it will not communicate with the server, and we need to manually restart items."
"This software could affect the performance of your device negatively, particularly causing slow performance after installation."
"Some of our customers need to add cache file signatures in Trend Micro Apex One, but it is currently not a supported feature."
"Apex One could improve endpoint patching. For example, Kaspersky can download Microsoft updates and install them. Having that feature in the cloud application would help a lot."
"The application and web controls have room for improvement."
More Trend Vision One Endpoint Security Pricing and Cost Advice →
Trend Micro Smart Protection is ranked 30th in Endpoint Protection Platform (EPP) with 40 reviews while Trend Vision One Endpoint Security is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. Trend Micro Smart Protection is rated 8.0, while Trend Vision One Endpoint Security is rated 8.2. The top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". On the other hand, the top reviewer of Trend Vision One Endpoint Security writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". Trend Micro Smart Protection is most compared with Check Point Harmony Endpoint, HP Wolf Security, CrowdStrike Falcon and Symantec Endpoint Security, whereas Trend Vision One Endpoint Security is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Trend Vision One and Cortex XDR by Palo Alto Networks. See our Trend Micro Smart Protection vs. Trend Vision One Endpoint Security report.
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