We performed a comparison between Trend Micro Apex One and VMware Carbon Black Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Carbon Black Endpoint is appreciated for its transparency, robust security measures, continuous monitoring, and utilization of cloud technology. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. Carbon Black could enhance its reporting capabilities, endpoint query tools, and compatibility with other systems. Users also suggest improvements in the solution’s forensic tools.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. Carbon Black Endpoint customer service earned mixed reviews, with some users reporting delayed responses or unsatisfactory issue resolution.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. Users say the deployment process for VMware Carbon Black Endpoint is relatively straightforward. The initial setup can be completed in a few minutes or hours, but the total deployment may take anywhere from a few days to several months.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Carbon Black Endpoint charges a fixed licensing fee per node. Some users noted that there are cheaper alternatives.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. While some said the ROI of VMware Carbon Black Endpoint was hard to quantify, other users reported successful defenses against malware attacks.
Comparison Results: Our users prefer Trend Micro Apex One over VMware Carbon Black Endpoint. Users praised Apex One's advanced features like centralized reporting and cloud-based solutions for remote work, while said Carbon Black's reporting and forensic analysis capabilities have room for improvement. Reviews of Trend Micro's customer service were generally positive, while the users had mixed opinions about VMware's support quality.
"Ability to get forensics details and also memory exfiltration."
"NGAV and EDR features are outstanding."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The product detects and blocks threats and is more proactive than firewalls."
"The product's initial setup phase is very easy."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"I like Apex One's DLP and EDR features. The DLP is a good solution because it allows you to push policies. Source detection is another one. It automatically detects malicious IPs, domains, and URLs. Most of the time, it works automatically, but sometimes it doesn't quarantine or block, so we have to perform remediation manually and delete the file or application through Power Shell."
"It is available on our OS platform and will automatically scan our machines daily or weekly."
"The solution is very simple to use and easy to deploy."
"Trend Micro Apex One is good at detecting zero-day threats. When the solution was in operation I did not notice any system performance problems. Upgrades of the solution were simple to do and there are plenty of features."
"The features I found most valuable in this solution are the micro apps. I also value the dashboard that offers better visibility and helps protect machines from attacks."
"Along with the anti-malware, it has a built-in device control and DLP."
"The initial setup is not that tough. It's easy."
"When comparing to other products the console is much more user-friendly, and it's easy to implement."
"We can access computers remotely if we need to."
"The tool is pretty stable."
"The initial setup is very easy."
"The best feature of this solution is that we have a live response, which is really tailored to our needs."
"Some of the valuable features I have found are the online documentation of the solution is well organized and thorough. I like the simplicity of bypass and the visualization of the active components."
"It uses machine learning and behavioral analytics for advanced threat detection and response."
"It is stable and easy to set up."
"The initial setup is pretty straightforward."
"The solution is not user-friendly."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Making the portal mobile friendly would be helpful when I am out of office."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"ZTNA can improve latency."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Whether the license is monthly or annual depends on the deal of the company."
"I would like to see better reporting."
"The solution can be improved to utilize fewer system resources, like memory and hard disk, during scanning."
"The integration capabilities could be a bit better."
"The solution could be improved by providing better training to the vendors."
"The CPU usage when scanning is too high and we have run into bottlenecks were it consumes a lot of CPU time."
"The solution could use signatureless detection."
"The application and web controls have room for improvement."
"The product's reporting capabilities are an area of concern where improvements are required."
"Its compatibility can be improved. It did crash a server during deployment, which is not something that I want to happen. Its deployment should also be easier. The whole deployment cycle needs to be simplified. It is an enterprise solution, and to set it up right now, you have to be an expert."
"The product cannot perform an on-demand scan. They could add this particular feature."
"CB Defense could be more compatible with Linux, and its cloud provision could be improved."
"In my company, we face issues sometimes when there is a need to write custom rules or we want to write for some rules that are different from the standard rules provided by the solution."
"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."
"There's some disparity between the on-premise and the cloud type of application."
"The feature set for the firewall needs improvement."
More Trend Vision One Endpoint Security Pricing and Cost Advice →
Trend Vision One Endpoint Security is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 63 reviews. Trend Vision One Endpoint Security is rated 8.2, while VMware Carbon Black Endpoint is rated 7.8. The top reviewer of Trend Vision One Endpoint Security writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Trend Vision One Endpoint Security is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Trend Vision One and Cortex XDR by Palo Alto Networks, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cisco Secure Endpoint. See our Trend Vision One Endpoint Security vs. VMware Carbon Black Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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