We compared Veritas NetBackup and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Veritas NetBackup is praised for its versatility and integration with third-party applications. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions. Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The feature that is most useful for us is that it backs up every application that we own."
"Could be used for both of Physical and Virtual Environments."
"The solution is stable."
"The most valuable features are the VMware VADP backups and the support for data domains."
"This is a product that has been on the market for a while and they have mastered the backup process, especially when backing up to tape, for most environments."
"This is the best solution that I know of."
"It is a good solution. It covers most of the applications."
"Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work."
"The most important features are the simplicity of recovery and the wider capabilities and feature sets than VMware SRM has."
"I like the ease of recovery and backup the most."
"Our RPOs and RTOs are now more in line with our other critical systems."
"Failing over the VM without removing/touching the production VM from inventory is also an important feature."
"It reduced the time for DR tests from the infrastructure side. Being able to get our work done in a matter of a couple of minutes so the app teams can get to work and can do their testing has been significant."
"The UI is straightforward. It makes it very simple to group our resources and understand that our production workloads are covered because we can set them up as granular or as non-granular as we want."
"There wasn't anything in place that compares to what we're getting from Zerto. Before Zerto, we didn't have a proper disaster recovery program or application in place. We had a simple backup solution where we could back up our data every 24 hours. So we went from that to being able to recover full systems within a matter of minutes. With Zerto, if we do have an event or disaster, we know that we can recover from that much quicker than we were able to before."
"It is incredibly granular and I really appreciate that."
"They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were presenting. It took a lot of conversations for them to start troubleshooting the problem."
"The product could improve the user-friendliness and comfort of its environment, especially for those unfamiliar with it."
"It's not a user-friendly solution. It's a little bit complicated. The UI is not very friendly."
"Maybe they could add more cloud solutions."
"The restore tool is not friendly to newcomers."
"Updates were not always consistent."
"Veritas NetBackup is an expensive solution, and its pricing could be improved."
"It would be better if it had a cloud integration feature. I would like to use a single product for the cloud instances and the on-premise instances. The price could also be better."
"Customer service and technical support need improvement."
"Analytics has a 90-day window, where it keeps data. It would be nice to have on-prem storage instead of cloud storage for that so we can keep the data for longer. Unless you discover the problem within three months, you don't know that you need the data. Then, it is gone by the time you realize there is an issue."
"If I had to pick anything, it would be the documentation for upgrades. They need to make it easier for users to do upgrades without having to contact support, by providing better documentation for that."
"Migration of complex VMware and Hyper-V solution. Using Zerto to replicate to azure and S3."
"While going in, we were looking at the backup tool so that we had a DR tool and a backup tool, but they stopped developing their backup solution built into it. That was a bummer for us, so now, we have a DR solution, and we have a backup solution."
"The full site recovery is not up to SRM standards."
"With secure boot enabled, which is the case for newer systems, it is not easy to rotate passwords and we would have to reinstall the DRAs."
"It has a file restore feature, which we have tried to use. We have had some issues with that, because the drives are compressed in our main file system. It is a Windows-based file server. So, it compresses the shares and can't restore those by default."
Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Veritas NetBackup is rated 8.2, while Zerto is rated 9.0. The top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and HPE StoreOnce, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Oracle Data Guard. See our Veritas NetBackup vs. Zerto report.
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