User Reviews of OpenText Real User Monitoring & OpenText SiteScope
Updated May 2024
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OpenText Real User Monitoring review
Unit Manager | Management Systems and Automation at a tech services company with 1,001-5,000 employees
Reasonably priced, good reporting, and is reliable but they should use code injection
This technology is considered to be older. We are using the type of data collection that is mirroring traffic from application servers to Real User Monitor servers. Many other vendors such as AppDynamics, and Dynatrace, are using code injection and the values are more true with code injection. But for the mirroring, or data mirroring, it is...
OpenText SiteScope review
Christopher M Cook
Senior Service Analyst at Exelon
Doesn't require much custom coding and can run on different platforms, but the...
In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were...
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